This us without doubt a unique shop filled with quality items from jewellery,handbags,furniture and a really good quality coffee shop. A business with a lot cal history and a belief in quality, I have bought many of the varied things here and have always felt I've had value and great quality. To add to this the staff are friendly and profession with a focus on the customer ,
Lovely staff and dinner was great;Lovely portions .the shop sells some wonderful items. Well worth a trip out from Nottingham to visit x
Lovely shop , the staff always happy to help. Would like to see the cafe extended after Christmas as it seems always a struggle to get a table. Great shop.
Had a lovely meal there today. Lovely staff, lovely shop altogether. Please when are you getting a lift though? If I come with my shopping trolley it becomes a struggle.
lovely service from Kat and her team in the Tyler's cafe , we booked for afternoon tea for my husband's birthday and they couldn't of been more accomadating fitted us into a early slot moved furniture and things around to accomdate out son and a high chair, let us warm his food up as well as giving him finger foods to try which he loved the Apple. absoulty fantastic already thinking of booking for our next special birthday in July �
Great shop and staff are very friendly would highly recommend
Top class service from the shop floor through to the delivery team!
Wonderful selection of items for the home, we'll definitely return despite being not so local anymore!
Thank you.
Visited the store today bought some lovely champagne flutes. Staff were lovely young lady even did a little dance midst serving ..
Favourite store in loughbour ,lots to look at the best quality and coffee shop is perfect .
I have bought 3 pieces of the Malvern furniture collection which are fantastic! Great quaility, a great price and 5* customer service! I will be purchasing again soon .
Tyler's has the feel of a quality department store in the centre of Loughborough offering old fashioned good service and a terrific choice of products. Great cafe too. 😊
Tylers have lots of lovely furniture and things for the house and the food is fabulous
amazing place lots of choice and very nice staff
LOL
great independent department store in the heart of Loughborough town
good little cafe inside it
plenty here
good car parking nearby
We have just moved away from Loughborough and one thing I will miss is shopping in Tylers Store! It has a great range of fancy goods and furniture and it was my favourite place to shop for quality clothing. I recently ordered furniture to be delivered to my new address (over 2 hours drive away) and nothing was too much trouble. The staff, especially Helen, Mike and Steve have been so helpful, patient with my many queries and given me great advice. The furniture I ordered was from the Norway range, plus a bamboo 1500 mattress, and we are very pleased with everything. Plus, the mattress is so comfortable! I used to love having a browse in the store and will certainly miss my weekly visits!
So professional from start to finish, yet again, thank you. Steve went out of his way to order specific furniture for my client, and delivered it as promised in perfect condition, into the required rooms. The delivery men were considerate, careful and took time to place the furniture exactly where we wanted it. I would recommend Tyler’s to anyone, I have been a customer for years.
Come in here to get my jellycat fix and also have used the cafe a few times. Cafe can be busy at times but we've always managed to find a seat. Staff are friendly and the store is always clean and well presented. It's just a shame that they're in the center that's due to be turned into accomodation so we will soon lose this store. Hopefully they find another building elsewhere in the town to continue.
I love this shop with all its merchandise.Great attention has been made to brightly coloured and eye catching designs.
Great independent store with lots of goodies to buy. Small, but lovely furniture dept upstairs with really helpful staff. Cafe serves great coffee and light bites.
Excellent, quiet a wait to get in but always good service & tasty food.
Lovely Tea and coffee,warm scones delicious, service was excellent 👌
Went to Tyler's cafe for Afternoon Tea and we weren't disappointed. The food was lovely, as was the service from the friendly team of ladies. Highly recommended!
Excellent friendly customer service. Bought some furniture and the customer service was second to none. Just the little things like listening and offering advise to what was the right colour options to go for. Whilst the furniture bought wasn't cheap it was good to know that I bought from a British manufacturer and also from a local business. Supporting the local economy is something we need to do more. Cheaper isn't always better. Just need to wait for the furniture now, so will update after delivery.
Afternoon tea with my family was a real disappointment yesterday. On arrival 2 young female staff totally ignored us. I had to ask for our table. Got seated and a rather small afternoon tea arrived. 3 of us eating but only 2 of each sandwich variety. very small cakes, a handful of crisps. 1 small éclair. The scones were warm, but we were not eating them first so cold by the time we came to eat them. Nobody checked if we were OK, and had to ask for more tea. Definitely better places to go.
in response to your reply, a girl came at the beginning of our meal to get drinks order, but we then had to ask for more drinks. We were definitely not offered anything else, and we were not asked how it was until my daughter went to pay. I appreciate your response but it's not completely accurate.
Nice café, a lot of tasty cakes but could have some better tea options.
Had a dining table delivered today that we bought in store. Due to the current climate with regards to production overseas it was going to be delayed a bit but Tylers were excellent all the way through and kept us in the loop. The table came into stock in the time predicted.
Delivery was free and the guys who arrived were friendly and professional in constructing the table in no time. Wouldn't hesitate to use Tylers again for furniture - fair prices, local and quality products. We are delighted with our dining table.
Excellent customer service from Tylers. I purchased a bedside cabinet four years ago from them and wanted another one to match. In store I was told they no longer stocked the design but if I emailed details they would see if they could order one.
A couple of days after emailing the details Tylers called and said that they wouldn’t be able to order another but they had spoken to the suppliers and had details of a company that did stock it (Tylers had even checked on the other companies website to tell me what they referred to the style as). Although they weren’t getting a sale they still spent time to help which is very appreciated.
Also the café is excellent for breakfast.
Beautiful shop selling beautiful items & is such an asset to Loughborough. It is such a shame however that most of the staff are rude, unhelpful & belittle customers. Maria waa particularly disappointing today.
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