I recently had the pleasure of dining at Haidilao Hotpot in the O2 London, and I must say it was an outstanding experience from start to finish!
From the moment we walked in, the service was exceptional. The staff greeted us warmly and guided us through the hotpot process, making sure we felt comfo
Great food and service !! Waiter was incredibly friendly and regularly came by to top up drinks and ask if we needed anything. Was a party of 2 and ordered 1/4 soup each and 2/4 of just water, to make our own soup using sauce bar (recommended by waiter). The food came in god portions compared to oth
The service is excellent like all Haidilaos. Our server gave us free gifts and small keychains to keep! The seafood and meat platter was very aesthetic and tasty. Try making your own soup to drink with the tomato soup base by adding some celery, green onions, cilantro, and beef to a bowl.
I’m a regular at HDL o2 and every single time it has been fantastic - food, ambience and most of all, the service. Especially when served by the staff Sophia there - she is a superb hostess with the most attentive, friendly and warm service - and the best part is that she gives us space to enjoy our
I've never done hot pot before and this is a great way to start. The service from Sofia was just a next level, she made my day so enjoyable and relaxing.
I'd recommend ordering less food than you think you want, the portions look smaller on the menu than they are, we left there completely stuffed. B
Omg we had an absolute blast of a dinner here. Definitely the best hot pot in London. The food was delicious, service so attentive but not overpowering and the atmosphere was so authentic. Huge thank you ro Sofia, our lovely waitress, who was amazing the whole evening. She recommended the amoun
Great authentic hotpot, but be prepared for the hefty price tag. The queue was quicker than expected!
It's a great place to dine with friends and families but it's not a buffet, so you should order with your budget (if you have one) in mind. The ingredients are varied and very fresh, with tasty sou
Me and my partner visited Haidilao in Greenwich on the 28th of July and had the most AMAZING time! It was our first hot pot experience and we told this to Sofia, our hostess, who jumped at the opportunity to give us the best first time! She walked us through the menu, told us her recommendations and
Haidilao O2 is our perfect place for hot pot! Has good extraction above the grill. We enjoyed the experience and the choices of food! Staff are very polite and professional. The manager Sunny and Sofia were great - attentive and very helpful. We have returned for our third time already!
Lovely staff, I have to mention Sofia. She is really helpful and very kind. Gave us a really good customer service. Take care my wife very well. Will definitely come back! Highly recommend!!!!
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