Staff at Nine Elms are fantastic! They are patient, polite and always willing to personalise your drink just right. Customer service is good every time, no matter the challenge!
Recommended if you want a quiet coffee to watch the world go by.
Bring your own cup for discounts!
All the staff here are so lovely but I wanted to say a massive thank you to Sophie (fluffy) for her amazing customer service… not only does she always have a smile on her face but she really pays attention to every customer and makes you feel special. She memorised my drink and sometimes makes it for me even before I had reached the till, so so sweet and appreciated always. It’s always the little things ….Thank you again Sophie, keep being the amazing you!
A <3
It is usually a good place and despite being busy, service is usually quick.
This time they did get my order wrong, despite repeating it to me and reading the exact order when handing me my drink. It doesn’t bother me once in a while however and this was the first time.
Best hot coffee. Nice food. Excellent customer service
The service and staff are so friendly, approachable and polite but some of staff got a bad day not even smiling they got soaking face. Manager name LORENA, GEORGE and FLUFFY are very good when it comes to customer service. Always smiling, giving a good vibe to customer and polite. I hope every branch of Starbucks they've got this kind of employee. Kuddos to three of you.
It’s a hidden gem away from the tourists. Love the service, welcoming atmosphere! Thank you for being brilliant…and love the SPANISH MUSIC!
However. It’s all new staff, I stand corrected. They are definitely moved Up their customer service. Thank you for playing a variety of music 🎶 thank you for supporting the Latino community in The local area. ❤️
Robert Leeke (The Moonstone Pack)
+5
Great place for a cup of coffee, in any form you can think of.
Nice place inside Sainsbury . My son loved the oat milk latte.
I visit only this Starbucks due to the brilliant staff who go above and beyond for me (I'm deaf and can only sign and can sort of lip read). Every visit, they have helped me place my order (I can't speak easily either).
Their patience and consideration is what stands out compared to my other local branches! They never get any of my orders wrong despite my inability to communicate like everyone else
Thank you ❤️
See you again soon
Great place to stop for a break if you are in the area.
Perfect coffee ☕️ my favourite one ice brown sugar oat milk shaken espresso ❤
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