I couldn’t find where to write a review for the Harrods shop but the sales assistant Sam I believe is his name was extremely helpful and kind. On Friday I had unintentionally popped in and requested some help with my jewellery box the assistant was polite, eager and went above and beyond to help - and in turn resolved my problem!
Customer service like this is what makes me loyal to the brand! Thank you :)
Best customer service ever to the extent that I bought more than what I need 😂. The lady who helped us was so generous and welcoming . Unfortunately I didn’t get her name, but she had short blonde hair. Their service made my day 😁
Great service and advice. Very professional and friendly staff; we couldn't have been looked after better and are very happy with our purchase. Thank you!
The employee, I think her name was Chamkepa? I'm so sorry if I got it wrong, but she was really amazing and handled several of our purchases and recommended us the best place for embossing also , she gave us really great customer service 💙
Had an absolutely amazing
Virtual Appointment with Florent! Florent connected me, in Germany, and my mum in Australia. Showing us around and helped me find the bag I want most. Loved the scarf suggestion too! Thanks again for your time, we loved it!
I love Aspinal products and it Logo. The customer service skill is a top norch. Thanks you, I feel treated as a valuable customer
A lovely store with quality leather bags, and lots of other items, wallets, passport holders etc extremely friendly and helpful staff will definitely return
Just popped in for a browse while my work colleague enquired about some items. Staff seemed friendly and helpful.
Love it!!!! Such amazing quality items and a really beautiful store. Definitely worth a visit to when in London.
Lovely shopping experience.
Very helpful staff and beautiful items.
Visited Aspinals just before Christmas to get a replacement wallet for my son. A most beautiful shop with wonderfully displayed leather goods. My assistant, was polite, knowledgeable and patient whilst I decided which type of leather finish and the style of initial embossing.
Looking forward to my next shopping experience...
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