The store was very clean and baristas very kind and polite. There was an extremely rude belligerent customer claiming to be a Starbucks stockholder and demanding to be given a free refill in a free ceramic mug. He was yelling and cursing the employees. I tried to rescue the poor employees by offering to buy the man a coffee. The entitled jerk refused the offer and continued berating the employees…and me. 🤦🏼♀️🤣 Sad excuse for a human 😡. The employees deserve recognition for keeping their tempers. 😍
This store has been recently refurbished and looks all the better for it! The staff are always friendly and welcoming in this store compared to others nearby. The coffee is exactly what you would expect from Starbucks.
This has become my regular coffee stop on my journey to work, I always have a warm welcome from Michelle and Nadeem. The shop is always clean, tidy and well stocked. My drink is always on point, as are the staff!
Handily situated for Buckingham Palace and other royal attractions. Right outside one of St. James' Park tube station. Good, friendly service. Most people seemed to have take out, so plenty of seating available even in the relatively small space.
Customer Service @ Palmer Street on Friday afternoon so fabulous with the gorgeous Aubrey, Sam & Abass.
So welcoming, friendly, great smiles & got the weekend off to a brilliant start.
Made our day.🧡🐎🍉🐎
If you are after great customer service and friendly staff then this is the place to go. Sam is fantastic and always smiling. To be honest, the staff are the reason I pop by here given the amount of coffee places in St James's Park area (plus the nut blend flat white is ever so comforting).
Such a greatest starbucks in UK. Especially, the staff, JOEY, is so cute and sweet. The service is the best. He made my day!! I enjoy coming here👍👍
I noticed similar reviews on here which are that there’s nothing special per se about the cafe itself but the customer service is 💯💯💯💯. I’ve forgotten the name of the main guy that helped me (blonde wavy hair, I think glasses?), but he and his colleague Soren were downright LOVELY. So genuinely friendly, you can tell they had a nice working relationship, and helpful (they kept an eye on my laptop while I used the toilet). Honestly the 2 of them created the most pleasant atmosphere, I’d come back just for that reason. Thank you guys! X
Great people, great service and great products to choose from
Always friendly and efficient staff. It didn't take long for most of them to remember my name. It's very busy in the morning as it's right outside St James Park underground and yet everyone has a great demeanor and runs smoothly. The coffee may not be the very best but it is always consistently good.
Great staff! Particularly Hannah and Nadz.
The coffee is amazing as well 👌🏼👌🏼
Have been using this cafe for almost 1 year. I don't understand why some people criticize this place. I can't say about any disadvantage. Just a regular Starbucks cafe. Most employees are with sense of humor.
Extremely busy and because of that less clean than usual starbucks. However has a power outlet, wifi and toilet.
Standard Starbucks service, with occasional hysterical humour depending on who serves you, one individual gives very frank advice on what you might not want to eat if you ask them. On that basis alone this venue definitely deserves repeat visits, sometimes these unique characters transform a place from good to great.
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