Reviews Itsu

4
Spark _
+4
I visited this shop when I visited Monument for the 2nd time ( actually the 3rd if I count my 1st visit in '83 ) during my very recent trip to London this summer.I did a take away .I got avocado rolls & edamame .They were very fresh & tasted good ! Inside of the restaurant was very clean & very simple ,but also very pretty & modern !! I wish if I could've stayed in !! But,I was in a hurry. I wanted to try a vegan set,too ! They looked good !The lady worked there was very friendly & professional. The machine was easy to use & pay .The prices were affordable ,perfect for a quick bite !! It was across from Mark & Spencer which I shopped at right before visiting this shop ! I definitely recommend this place !
5
L Bodica
+5
We were served by a lovely member of staff called Nini. We had two young students visiting us and as pensioners we were tired after a day of sightseeing. Suddenly we noticed the half-price offer and decided we could afford a treat. Nini advised us to try the chocolate desserts too, so we had a lovely supper. Thank you Nini for great service.
5
童紫微
+5
Naz and Nini are such amazing cute angles! They are really helpful and made my day.
5
Sarah Holtam
+5
Perfect quick dinner pick-me-up before meeting friends for drinks. Thanks especially for excellent customer service to Nini & her team - Itsu, you are lucky to have her!
5
Simone Quaderi
+5
Fantastic food, as always! There was a lovely lady who helped me to choose the food on the app!
4
Fab
+4
The service was very good here as well as the food in reference to the type of food. Venu was comfortable and clean and relaxed. I'm not sure about peak times.
5
Victor Victoryy
+5
Best Japanese food with accessibile. Price and also one lady japanese good service . And her smile make my day good . .
5
Sarah F
+5
The food at itsu is amazing. A great selection of sushi and cooked bowls. Service is fast. Restaurant itself is very clean and welcoming.
5
Sirousch Tawab
+5
This is my go to place for lunch and I just wanted to say a big thank you to Nini and the rest of the team for being so accommodating and welcoming! 🙏😊
5
Joanna Nosal-Charowska
+5
Awesome service, always such a great experience!!!
5
Peppe
+5
Great as always! Also Nini and her smile make it very easy and lovely to pick this location to have a quick and delicious sushi after work!! 🙂
5
Ilona M
+5
Really good. Girl working there was amazing. This I can say is best customer service. Her name is Nini. She was so nice and helpful. She helped my pregnant friend to pick a food she can safely eat in her pregnancy. California rool Nini made was fresh and ready delicious. She was really friendly and helpful. Nowadays very hard to find someone who is really customer focused but it is not fake but very honest and natural. I give 💯 stars to Nini of her service and plus 💯 stars to delicious food. Well done.
5
Cristina Vina-Herbon
+5
Great service and nice food. Very helpful explaining Gluten Free options
5
sade08
+5
I went there for a grab of Itsu in Gracechurch, the food was great. Well recommended Ms. Nini she was able to help me and give me some tips about the food. A very nice and friendly person if you have a chance to drop by at Gracechurch look for Ms. Nini and she can help you and recommend more of the food. I love the Bao Bun and the Salad. I really love it.. Til next time.. :) Thumbs up 👍
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