The lady who tested eyes for glasses and contact lenses was friendly, professional and very good at explaining everything to me - and also gave me a few options for types of lenses that I might try. Excellent!
Picking glasses frames has always been a problem for me - I can never tell what will be good for me. Fortunately, Mohamed was there to help me. He asked all the right questions and gave me a lot of frames options to try. He was very frank about what might be and might not be suitable I was very impressed. Mohamed was most helpful indeed. Excellent!
Needed a nose pad replacement from a purchase somewhere else, and got it serviced for free here. Quick in quick out. Thanks to Tom who is an all rounded, excellent employee. Would highly recommended
They gave me a written diagnosis that moorfields eye hospital wasn’t able to do just four days earlier. Not just that but they discovered 2 x PVDs, a Weiss ring and possible glaucoma. Do have an OCT scan. It’s only £10 and worth it.
I would like to thank the 3 Princesses from this branch Naz, Mariam and Farida on the exceptional customer service we got and accommodating us last minute.
Staff at branches like this need to be recognised, these 3 are a huge assets to the wider Specsavers family.
The customer service here excels and takes the lead over anything else from these 3 amazing bunch.
Also for anyone wheelchair bound this branch not only offers easy wheelchair access but also has a full wheelchair accessible toilet.
After seeing the reviews I was kinda dreading going there for my routine eye test but it really wasnt bad at all. Just a standard specsavers really. Was in and out quickly. If you have trouble choosing frames, look online to narrow the choices down then try them on once in store.
I'm so incredibly impressed with my experience at this Specsavers that I'm writing my first Google review. I needed new glasses, but don't have a lot of money at the moment and was struggling to find a pair I liked within my price range. When I explained my situation, one of the staff members went out of his way to ensure I found glasses that I both loved and could afford. And I was able to get prescription sunglasses as well due to the 2-for-1 deal! I later found out that the man who helped me was the owner of the shop, but I don't think this makes his helpful service and friendly manner any less impressive. It absolutely made my day and I've got the glasses all fitted now and I love them. Thanks so much!
Really helpful new manager Simin. Attentive, professional and friendly. Thank you again for a great service.
I'd just like to say thank you very much for the excellent service I've had today.
The team was very professional, attentive, and helpful. A nice and relax atmosphere in the place. The eye test was great and the optometrist took time to explain things in a clear way.
The place was spotless and has good selection of frames to try on for all ages.
Thank you all.
LM
My experience in store was wonderful from start to finish. Everything ran smoothly, I was greeted by a lovely girl at the door who was very helpful, I didn’t have to wait too long to be seen which is always a bonus. The optometrist was lovely and took her time when explaining the results. Lastly Haytim the gentlemen who helped me choose my frame was very helpful. He was super patient while I was choosing my frame, I didn’t feel rushed to make a decision and even was nice enough to pick out a few designs for me which I thought was lovely. Overall the store as a whole was amazing, would definitely recommend others to use this store.
Really impressed with Mohammed’s customer service, really caring and helpful. Thank you!
EXCELLENT service :))
From both the optician and the lady who helped me with my glasses :)
Thank you so much and will def come back again !
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