The service is fast and friendly. Me and my friend had booked a table the day before and we were guided to the place when we arrived. The staff introduced carefully how to order ingredients for the broth. There are plenty of fresh seafood, vegetable option and seasoning. Staffs look after my table tidily and they appeared quickly every time I need something. The “dancing noodle” is absolutely amazing with the performance of kind staff. In addition, the toilet is clean and spacious. Customer service is the best when they took care of small things such as lens wet wipe and covering for bags. I’m very satisfied.
The service is not bad, free snack and drink was offered when we were waiting to be seated. Food was nice, the meat has different quality options and the one we ordered was really tender. The portion was good as well although the fish was a bit smelly from memory… love that the self-service bar offers the variety of different sauce and nice dessert soup!
Unique experience for westerners to try Chinese hot pot. Fresh food ingredients are key to success and they didn't disappoint, everything was fresh and the experience was unique as it has its own waiting area for free snacks and drinks. There could be noodle making chef demonstrating it's skills Infront of you and they even sing you a birthday song if it's your big day. Not cheap but you get an experience with great food.
I have been here twice now. Once by myself and once with a group. Both times staff were friendly and helpful. The food is amazing! Fresh ingredients, fair prices. If you haven’t been to a hot pot this is a great place to try. If you eat later in the evening you probably want a reservation.
Pro tip:
You can fill 1 quarter with water to bring down the price
If you ask nicely, you can keep the aprons!
I can’t get enough of this restaurant, not only does the food taste absolutely amazing, the service was incredible, staff me members are so nice and attentive! The portions are crazy as well, we ordered abit more because we thought the portions were gonna be small but turns out we were wrong! Tomato base is amazing. Super highly recommend to give this place a go! Oh and also their passion sparkling fruit juice is amazing and worth its price! Thought I’d consider to book a table as its always super packed!
Food is good quality and as expected is a clean hotpot restaurant.
Seating is located in the basement of the building, but is well lit and spacious.
Service is really good and completes the whole experience. Staff are polite. Everything seems extremely planned and well thought out; from the entrance/ waiting area to the seating arrangements to even the way you order food.
I definitely do recommend this place for the experience.
The place has a great location and usually people wait for 1-2 hours to go in. We had luck and were seated quickly. It was my first time trying something like this and I found it very delicious. We had tomato soup base, three types of tofu, vegetables, and konjak for the soup. There are also a lot of seasonings one can choose from for their soup. The service was a bit slow but the staff was really friendly. They give out snacks while waiting to be seated and you can even get your nails done while you wait. They give out hair bands to girls and aprons to everyone, so that you stay clean while eating.
#hotpot lovers this is the mother of all hotpots in the world. Original Chinese place with almost 1300 restating China. I don’t think anyone can do justice to this food than this restaurant. High class service, cleanliness and excellent options to pick from.
They give you 5 hotpots to pick from
Vegetarian
Beef broth
Chicken broth
Pork broth
Tomato base
Dipping sauce station was best way of creating your own sauce to your own liking.
You can have four broths at one time. Wagyu beef was my favourite and prawns was excellent too. Noodles were great with many veggies to choose from. Fried buns with mashed prawns were something new for me.
Loved every bite and enjoyed the whole experience. Do make a reservation before going.
The customer service was outstanding. I come here with a booking and got a table just a short while of waiting. And there are a lot of complementary order. I was so pleased with the service I received during my dinner. They went above and beyond . As well I was very impressed with the quality of the food
very good value of food,
Been waiting for months to book here, finally got a table and it was definitely worth the wait.
They immediately give you apron, hair tie and something to wipe your eyeglasses. Food were served immediately and it was delicious.
Overall experience was excellent and the staff were very attentive to their customers
Toilets were clean which was a plus.
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