Sluurpy > Restaurants in London > Basilico - Kingston/surbiton
Basilico - Kingston/surbiton - London - Photo album
The worst take away pizza we’ve ever had (ordered via deliveroo)! Not only one was that oily that the entire box was soaked in oil, the oil was dropping from it but also the the quality was so bad. It tasted like £2 pizza which you buy frozen. We were expecting a high quality as the pizza is over £1
Second and last time I order from here. The first time wasn't great but I thought I try one last time as other locations are good. The Pizza was cold when it arrived, really tough and hard to eat and has a fraction of the topping shown on the online pictures. You pay above average prices for sub-sta
By far the worst pizza I have ever eaten. The pizzas were cold and the ingredients were very poor. The base of the pizza doesn't taste fresh, more frozen in my opinion. Totally unsatisfactory in all departments. Such a shame as when it first open it was really good.
Customer service at its absolute worst. I ordered a £25 pizza which arrived cold. The base was like chewy rubber and cheap cheese (definitely not the 'fior de latte mozzarella' that was described) was rubbery & overlooked. It looked reheated and the toppings were sparse. I called back to say it wasn
So I've just ordered a pizza from the website, its 1735 on a Saturday. I've been billed but haven't received a confirmation email. Call up basilico and the phone lines say they're closed? I've been delivered to late on many ocassions aswell. You will never have my business again - this place used to
Awful pizzas. Ordeted two pizzas which arrived so overcooked they were inedible. Gave them the opportunity to resolve. Two hours after original pizzas were ordered we received ONE replacement pizza, which was still awful. Apparently they were busy with only one driver and one cook. Feedback to head
We've been getting deliveries from here on and off pretty much since it opened. Long gone are the days of actual mozzarella and delivery within 45 minutes. Perhaps the staff are inept, perhaps the drivers are slow, perhaps the coverage area is too wide or the owners/managers just don't care any more
I want to start this review by saying my girlfriend and I really loved Basilico pizza, it was great until a couple of months ago and we ordered many times. Don't know what you guys changed but the 2 pizzas we had delivered tonight were disgusting. Definitely not fresh, the dough was old and chewy a
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