Do not order from here. The food came over an hour late, we couldn’t get through in the phone, the food was cold and there were items missing. The driver told us there was many deliveries which caused a delay so we requested se money back for the wait as just eat suggested us to. The restaurant then
Food took over 3 hours to come. Rang once after 1 hour 45 minutes. Originally they hung up, then I rang again for it to be engaged, then rang further for them to confirm it will be 30 minutes longer. After another hour and a half food finally arrived. Pancake rolls and chicken balls were cold and st
Terrible customer service.
Order was delayed by two hours and I refused to take it, as I had cancelled with Hot Wok and Just Eat prior to when it was initially late by more than an hour.
The restaurant hadn't even cooked it when it was more than one hour late.
Hot Wok lied to Just Eat saying they
I made an order at 7:30pm to be told the 4 dishes would be delivered at 8:25 which I accepted for Chinese on a Friday night. As my boyfriend ordered kebab that was due at the same time I was still sat waiting whilst he was tucking in at 8:45. I allowed some time to be late as I have worked in the fo
The food came on time. The rice seemed old. We ate one serving and threw away the rest. Even the prawn crackers didn’t seem good quality. Some of the best pancake rolls I’ve eaten though.
My food was suppose to be here an hour ago!!! I have been in contact with the restaurant and there response is "oh I think we've already delivered here" well you obviously havnt otherwise I wouldn't still be calling you asking for my delivery. One very angry customer. Will not order from you ever ag
Do not order from this restaurant. I ordered my food at 6pm, it is now 8:10pm and my food has still not been delivered. Customer service at this Chinese is awful. On Just Eat the time said 35-40 minutes. To when I confirmed my delivery the time jumped up to 1 hour and 30 minutes. I have now been wai
Customer service has disappointed me. I have ordered from here before great food. Great prices. Tonight however i have a hen party for my mum with 8 family members here. First issue was not being able to order through just eat i then phone and i am told i can not pay by card through the phone. so i
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