The Chick N Shack burger is one of the BEST chicken burgers in London. Absolutely delicious �. The cheese fries are also great. They come covered in melted nacho cheese. Also a great place to sit with a nice view of Canada Square in Canary Wharf. Family friendly. Only chicken burger is HALAL.
Great food, the best burgers I’ve tried.
Staff are always friendly and helpful.
Happy, friendly, and capable staff working together as a great team. The burgers are absolutely to die for!!
First time visiting Shake Shack and I really enjoyed it. Definitely well worth the money for a really good burger.
Awesome burger, the bread was a bit chewy though..
Still a strong recommendation to go there!
I'll be back!
Great food as usual and lovely milkshakes burgers are small but I have two each time very nice
Very funny and helpful staff. Good food.
Nothing better to satisfy a crave for burger and cheesy fries! ❤️
Denise was fantastic so helpful and friendly
Shake Shack truly impressed me with the quality of their beef burger. I ordered it through Deliveroo to my hotel, and it was a delightful experience. The burger itself was delicious, and the fries were excellent too. While it may be a bit pricey, it's definitely worth the cost. My brother also thoroughly enjoyed his shake.
The biggest takeaway for me was the anticipation of Shake Shack expanding, as I'd love to have their burgers closer to home and avoid the need to travel all the way to London for this culinary delight.
Same authentic delicious burger that I got in New York City. Friendly staff. Very willing to help. Atmosphere is a bit dead on a Sunday afternoon.
We popped in fir a couple burgers after playing ping pong nearby. Place is nice and clean, service is friendly and helpful. Food was ok. I didnt like my burger bun, but the isle of fudge whipped custard dessert was really good.
First time to dine at Shake Shack! The food was top notch! Zuber who had bought food to our table, his customer service was full of professional. Always smiling and made us very welcoming! Recommended to eat here!
Had a great first experience at that branch. One of the staff, Zuber, was especially attentive and made the experience even better. The food was delicious, will definitely be back again to try different dishes.
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Today was my first time at Shake Shack - so far I only heard about it since the chain hasn‘t reached Germany yet. I had a couple of hours before my flight back home and quickly wanted to grab a bite at famous Shake Shack. What should I say… that was perfect burger experience. :)
Location: The location is in the center of the middle of Canary Wharf’s core, surrounded by the typical towers, but also with some cozy, park-like green venue in front of it. So the first impression from outside was quite nice. The interior is not super special, but warm wooden walls, huge windows and simple, modern seatings. So far, so nice.
When getting in the first surprise showed in front of me: Zuber from the team warmly greated me and was exactly the support I needed as a first time customer. He gave me some sleek burger tips and brought me to a table with proper view. Definitely didn’t expect that level of service and kindness. Almost like a host welcoming me in his home. :) The food franchise industry tends to ignore how important a good host is for the experience. Great to see positive exceptions. Might not be the standard for shake shack, but the Canary Wharf one definitely has it.
The food: Boom. Exactly what I want from a cheese burger and fries. Great balance of salt and sourness, almost caramelish bun, super fresh salad, mild cheese and juicy patty. Size-Witze perfect lunch for me. The ripped fries (forgot the proper wording) were also surprisingly good. Next surprise was the ice tea. It said „freshly brewed“ on the menu - which usually triggers a „oh come on, what a BS“ in my head. ;) Turned out it was no Lipton or similar, but actual fresh black tea, without sweeteners that I‘m used to. Noice.
So, full 5 stars for a quick meal that turned out to be a pretty nice restaurant and full blown burger experience. Coming back for sure!
Lovely atmosphere for a work lunch break.
Zuber the guy who brings you the food and clears up the tables was such a gem.
Food was good. I had the portobello mushroom burger and chips..
way better than Nando’s! :)
Great location fast service tasty burger nice crinkle cut chips gorgeous shakes.. so pretty fab all roun
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very good food. great fries. I recommend lemonade with tea. waiter Zuber - nice guy, very helpful, brought my food to the table. I recommend
The food was very fresh and tasty! Took about 10 mins to get the food - Zuber was really helpful and friendly and brought the food to my table.
The place is a mess but in a good way. This chaotic atmosphere has its soul and goes well with late-night London. The fries were ok, and the burger was nice but the chicken bits. Oh my goodness. Those are delicious! Can't get over them. The first occasion I'll get I'll come back for a double portion of them. Don't take any dipping. The breading tastes like heaven 😇
Brilliant burgers and loaded fries! Spacious and located just off Canary wharf station making it a perfect place for a sit in and quick bite when on the go. Shout out to Zuber who helped place our orders and catered us on our booth !
An entirely adequate burger experience. The burger is pretty tasty. The chips/fries are alright, really salty though. The cheese fries are even more salty and that cheese sauce doesn’t smack of high-quality ingredients. Decent value overall. Friendly enough staff. The venue doesn’t have much character. Overall, an easy lunch option in Canary Wharf.
Came with my family restaurant was lovely and clean, great atmosphere. Zuber was our waiter, brought our food to the table played along with the children, he was just lovely! A great asset to your team. We will come back
A really nice experience. The service was great, we were advised about free chips for being Monday <3. There was a really nice employee who did ours experience even better, thank you Zuber! You deserve to be manager soon!
Zuber was very helpful and friendly. He loves what he does and I can tell that his gentle nature encouraged us to eat here. My son even said he will come here when he has kids because of his kindness. Thanks for the great service.
Guillermo Guerrero Gutierrez
+5
I have been working in hospitality for over 20 years. I went there in the evening and the service was amazing. The person serving us (Diana) was not only very friendly an efficient but she made sure that the presentation of the burger was perfect for a picture for Instagram, fries perfectly cooked and a good pace.
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