I want to dedicate this review to Renee - she was the most charismatic, bubbly and responsive person working whilst we were waiting for our food. She out shined every member of staff in store on the day that we visited. Thank you, Renee, for making my experience so enjoyable.
I'm really impressed with the friendliness of the staff at the McDonald's on Putney High Street. Every visit is met with a warm welcome and efficient service. It's a refreshing experience to be served by such a cheerful and helpful team. Kudos to them for making each visit enjoyable!
I would normally never review a McDonald’s because it’s usually all the same boring dry, same old same old!! but I feel I have to tell ppl & give five stars to this 1. As we entered, we were greeted by Desmond, who proceeded to show us available seats. When using the self-service screen it was not responsive, before we even said anything Desmond was there immediately to help, he even bought the food over to us and asked if we required any condiments. it started to feel like a 5 star restaurant, even the burger tasted better 😂. The restaurant was very clean, even the toilets were spotless. We Sat there eating & watching Desmond, who was wiping the tables, cleaning the floors, taking customers orders over to tables & giving every customer the same outstanding treatment. I’m not really sure what job title he has but Desmond should be training all McDonald’s staff customer service skills.
The children I look after get a treat at McDonald's now & again. I like it when the food is hot & fresh..which it was. Very helpful staff...the only thing I would wish for is that they would take away the children's computers not good whilst they are eating!
My five stars go straight to DESMOND! Honestly, I went yesterday with my girl friend for a quick lunch and I never ever saw someone so genuinely happy and polite as this guy. He was just cleaning the floor next to our table and he greet with a large smile and positive talk. I’m sure that if someone deserve an increase for the fab costumer service is this guy. I want be his friend now Desmond, I don’t know if you’re the manager but you should be! 🥹🥹🥹
I visit the McDonald's on Putney High St on a regular basis-this site is a very busy place+I imagine they have a high customer footfall on a weekly basis!😄--if you time it right you can generally always get a seat as there is an additional seating area upstairs-the team working here are very efficient+you can see that the Management team have everything under control which is reassuring!-what I like about McDonald's is that there is always new additions to the menu so there is always something new to try!-i also appreciate it when the staff call out your number for your food order+that is then followed by a"please!"-i completely get that McDonald's is fast-,paced but that small politeness goes a long way+this particular branch are very good at this👍-i have to give a special mention to your Customer Host Joseph-he mostly works in the evenings+he is always a welcoming presence on the floor-he is always available for the time that McDonald's offer their table service+then present on the floor after that time-i appreciate his genuine+kind customer service so thankyou to Joseph+to the team@Mcdonalds Putney!⭐💛😄👍⭐
I think everyone loves McDonald's from kids to adults. I love how they have vegetarian options and fruit sides. Another thing that I liked about them was the calorie information labels per food which was good for people watching their calorie intake (like me) and wants to have their cheat day.
This putney branch is quite good, clean, tidy, and friendly staff. The ordering tutch screen did not provide me with a receipt as it ran out of paper. I would suggest refilling it more frequently.
This restaurant is located at Good place and providing very amazing service and very fabulous food i prefer to all go this restaurant and enjoy delicious food....
Got to speak to the manager himself whilst eating and he was very friendly and discussed about the competition on the highstreet - the quality is in line with other McDonalds and if you order slighlty before online, you will get it served almost immediately however the ice cream machine is broken half the time so I cannot award 5 stars.
The man at the till (I believe Kaveen was his name) was very friendly and helpful during my experience. He provided wonderful service when my order was mistaken and made sure that I was completely satisfied before leaving the Mcdonalds. The fries were of excellent quality in particular
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