Visited this branch of Costa Coffee in the Livat Mall in Hammersmith two days this week (June 2023). Compared to a year ago on my previous time things have dramatically improved. Day 1 (1130) and Day 2 (1330) the branch was busy. Staff coped well and kept waste and tables well under control. They also seemed friendlier and more chilled than previously. The branch is on two levels with service counter, food and snacks area and public toilet on the ground floor with more seating on the upper level. Was not able on these visits to visit the upper level. Being a very hot day outside good chilled ventilation inside worked very well. A site booked for a return visit.
I really liked the place and the baristas were really helpful and they helped me find a place nearby an electrical outlet so that I can work.
Malian is amazing she is so friendly and helpful she is a credit to the company, is always a pleasure to be served by her.
This is a big costa, staff are nice and friendly. Although I find all costa staff friendly where ever I go. I love Costa coffee wont go anywhere else!... I especially like this one as it's the only one I have found that is using glass and not those horrible take out cups I'd thata what you prefer also you can sit inside which alot of other costas you can not. I walk from Kensington past a costa to come here because of the glasses and inside seating. I would go given a 5* but I didn't see much cleaning of tables when customers left. I always do my own. It's a very busy place so I know it must be difficult for the staff to keep on top of it.
FYI if you need to use the toilets I'd advise using the ones upstairs as they are usually cleaner than the one downstairs.
Local Asbestos “Asbestos Removal London” Removal
+5
Was in area for some work, and needed a quick me up, oh my what a strong amazing coffee they even added coconut milk in. Starbucks is starbucks, I like the taste, staff was quick, and did very well considering masks and all and queue.
Miss Petietia Noné (Miss Petietia)
+5
Haven't been in Costa for many months as I recall but maybe I did once recently, as I have the memory of my table still having not been previously cleared. Does this kind of thing happen to non-pensioners? Well, I like to try different places and let's face it folks, there are so many to choose from these days, not just the famous three. Anyway, they seemed surprised that I had scanned my card into "Stocard" and they were pleasant with me. Mind you, I probably test their patience sometimes - not this time though. What did I have? It might have been when someone treated me to a cappuccino & our hot drinks went onto my Costa card as my friend didn't have one.
I really enjoyed myself there and will certainly visit there again.
Enjoyed my Cappuccino here today. It was quite busy and I had to wait a few minutes in the Q. I had to clear a table as the staff were too busy to do the work but it was all worth it.
Amazing atmosphere, amazing staff very gentle. Was a tall bold guy very professional with other member Alina that make my day. She made the best cortado ever, smoothy coffee tasting so much. It was really best experience ever in Costa
Met friend to have coffee using 2 free drinks on points card. Enjoyed the Jamaican ginger cake (one slice is enough for 2 to share) and also had a berries cooler which I love. Well-trained staff as always and relaxed atmosphere.
Great place,friendly and helpful staff.Beautiful restaurant, attentive staff and tasty food
We went there for Afternoom Tea but definetely want to go back to try other food.
Namjin has V nice Suga Kookies for Jimin Jhopefully
+5
The two staff members that was there were very friendly and helpful staff. There was a big queue as always but they were able to serve customers quickly and not lack anything when it came to good customer service. I made my order and the other staff member made it for me and I left feeling really happy. I'll definitely be coming back to that branch again. Hopefully my next visit will be as positive as this one I had. :-D
A nice Costa with nice staff, I've been to this shop many times as it is quieter than the busy station one, so when I'm in Hammersmith this is the Cost to go to... getting the prestigious upstairs window seats is all down to very good luck though.
Good coffee served quickly. Staff go that extra mile. The manager went out to buy brown bread when I asked for toast. The staff are friendly and welcoming and the seating area is spacious and well lit. I would definitely recommend this branch of costa.
Fast service, lovely staff.
Never had a problem here.
Lots of seating downstairs if you have a buggy which is great.
Great selection of cakes, drinks & toasties.
I like coming here for a catch up with friends.
This Costa is one of the Best I have been to . Nestled in Hammersmith near a shopping centre. I have stood up and realised I left behind something very important in a Harrods bag … the guy who clears the tables quickly fetched it for me and handed it over to me with a smile.
Once more a great setting, brilliant customer service especially from the man with the beard … he was quick to serve me and very helpful as I had a vodaphone voucher… thank you once more the man with the big beard ! Highly recommended … I Will visit again .
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