I went to this store looking for a new sofa. I was served by the lovely Gabriele. I felt her service was exquisite, professional, courteous and honest. I felt Gabriele was very patient with me. She recommended suitable sofas for me after I told her my requirements, and she gave me time to browse th
The 5 stars is purely down to the experience I had dealing with Anthony in the lighting department. Such a helpful, pleasant guy! I had a bit of a drama trying to purchase a light shade that was difficult to transport home (a bit too big for the tube at rush hour), and he was an absolute star. Remem
Not as good as the old habitat near Warren St. but still like the modern style.
A big shout out to Davis (or David - couldn’t quite hear through face masks!) for going above and beyond. I bought a small but heavy ex-display rug and couldn’t even lift it. Davis (or David) helped me to wrap it and then carried the rug all the way out the shop, waited whilst I hailed a black cab a
A large shop over two floors. Staff friendly and knowledgeable. I have bought several items over the years and have been impressed with the quality. The most recent was a floor lamp and staff was very helpful about which bulbs to buy for energy efficiency and helped me choose.
I find the shop has a
I've shopped at this store a few times over the last year as it's near my place of work and I've always found the service to be fantastic. The store is much bigger than it looks, with a huge downstairs section with plenty of choice! I recently went in to buy a new lampshade and had some great help f
So my Easter Monday experience was better than the previous poster's...The table /stand I wanted was listed as being in stock (indeed, four were listed as being in stock!) which meant staff spent ages trawling through the (allegedly and probably vast) stock room looking for it while I re-thought my
I cant recommend the staff in this branch enough! Joe Cumber is a complete superstar! Wonderful and extremely professional service always. A big shout out to Ashley too! Thank you for making our shopping experience a lovely one with laughter too! And finally the lovely lady in lighting - thank you!
I love the accessories in the store and have a lot of their kitchen, storage, bedding and other miscellaneous items. The larger items of furniture in the store look decent enough but in all honesty are way overpriced. It feels like they have a 10-30% sale going on every other weekend, which seems li
Not as fancy as Heals, but still a reliable place to pick up interesting, design-led interiors pieces, from furniture to kitchen accessories and cushions. I've heard bad stories about their customer service for delivery items but I've been happy with everything I've bought from here, and their regul
This store has a wide selection of furniture pieces – for kitchen, dining room, bedroom….I mostly liked the diversity of sofas, they are so many and so pretty! I wandered around for an hour until I chose which one to buy. And the shop-assistants were very helpful and polite even though I wasn’t the
Absolutely delighted with my purchase, the quality of the bed made up for the few kinks in delivery (one missed delivery due to a traffic accident that blocked the delivery chaps). Looking forward to refurbishing my guest room, will definitely use again!
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