Very nice, friendly Nandos. You can place an order via app or by the till. We used QR code and app which was very convenient for us. We got our drink and food within 10 min and it was very tasty. Friendly waitress was making sure that we are ok and if we needed anything else. Very good experience. Recommended.
The food was great on my first outing in the week of double chillies. It was nice meeting Ronnie who was so helpful to talk to, regarding food on the menu which could have more Portuguese dishes including beef picado (my favourite). He said thank you for the great feedback and he’d pass it on. Also I was in the toilet and there were no tissue in either cubicle so I asked him and he got some for me. Majority of the staff working there are nice warm and friendly. The food was great unlike an experience I had at another branch. I come here usually, if not here then the one on Uxbridge Road. This one is bigger though. One problem: the drinks machines or ice dispensers don’t always work so I hope they maintain them better. Apart from that great. Used an orange chilli, so paid only £10 for drinks and chips
the waiter named AJ was very helpful as I haven’t been to nandos in years, he provided us with a very personal experience and I hope to return to this restaurant and receive the same service. Would totally recommend.
First time in Nando's in London. Went there with my brother and had a lovely time. I first had to get acquianted with the ordering method and then ordered chicken livers (hot) as a starter and then half a chicken (extra hot) for me and (medium) for my brother. The chicken liver was the best I have had in a Nando's and the chicken is I tetesting as it was flavorful but not seriously marinated as is in the Nando's of the UAE and Saudi Arabia. Plus they did not have the skewer of chicken lumps marinated in th peri peri sauce of choice
.. Also it is interesting of having all parts of the chicken carcass VS just the thighs... I had 2 sides green leaf salad and rainbow slaw and my brother had spiced rice and coleslaw... They were all excellent. Not bad at all but it lost the deep flavor I am accustomed to.
Worth the visit.
Maura Fernandez Rodriguez
+5
Always delicious chicken and very friendly people.
LOVE NANDOS!!
I have had the pleasure of eating at Nandos Westfield White City, I stopped I have had the pleasure of eating at Nandos Westfield White City, I stopped there, and I played a take away order. The cashier Federal was very nice and focused to help me with all my needs... The manager Abdul jumped to us to say hello and help us with some questions that I have. The service was very fast, and I ordered 2 Sagres to wait for my food and they were very cold. My pery chips delicious and the atmosphere perfect with nice music.
LOVE NANDOS ❤️ I play a take away order. The cashier Federal was very nice and focused to help me with all my needs... The manager Abdul jumped to us to say hello and help us with some questions that I have. The service was very fast, and I ordered 2 Sagres, to wait for my food and they were very cold. My pery chips delicious and the atmosphere perfect with nice music. LOVE NANDOS ❤️ 18/82023
Having struggled with the web app to accept my giftcard, I instead ordered at the til where the staff member was most friendly and helpful. The food arrived promptly, to a good standard, and the staff checked that I was enjoying my meal and were most friendly.
As this was one of busier and larger Nandos we've visited, expect a queue and longer turnaround time for your food after ordering during busy periods - we went during dinner time and it was hectic. Food was hot and fresh upon arrival and service was friendly and attentive throughout, but I would recommend going during more quiet periods if you're in Westfield that day.
Excellent food .. courteous staff . There was a queue but we were seated fast. Service was fast and the place was clean inspite of the crowd.
Maura was amazing, friendly & informative!! All staff were friendly & professional. Always busy so there can be a wait for a table but staff informed customers of waiting times. Gladly eat here again but please, more bbq sauce in the new flavour.
Busy joint, be patient here. Serving time takes up to 15mins. But worth every Penny. Halal chicken served here. We enjoyed our chicken, gizzard, salad and all time Fav Nandos sauces. It was disappointing, they had run out of all cold drinks.
This is a self service location.
1st/09/2023.
Wow what can I say, except how happy I was with the service the host Charlie provided, he was very attentive, professional, polite and kind. At such a busy time like 3.30pm in the afternoon where it's so busy and everyone rushing, I was amazed to witnesss Charlie very poised and still provided a great service. Thank you so much Charlie, keep up the great work💯👏😍
Very hospitable staff; food was great, particularly the peri-peri salted chips. Highly recommend these chips rather than the plain option. There was rather a long queue when we arrived; we waited for around 20-25 minutes before being seated. But then it was 1.30pm, right in the middle of lunchtime.
I’m the blind lady who came in with my friend after shopping honestly as someone who has frequented Michelin star restaurants you hands down gave me thee greatest service of all time I think he was the manager or the manager that day Monday 31st July we stayed until closing the experience you gave me as a blind person took my breath away you treated me and asked how I’d like to be guided thru the place insisted on seating me where my friend could easily reach things for me nothing was too much trouble for you even was willing to read the menu and check food allergies etc and checked I was ok during and after and was so attentive and just amazing I felt seen heard and human whomever you are Nando’s should actually have you train the staff in all branches on how to serve blind severely sight impaired and visually impaired customers
We had a great experience at this Nandos with my family. The food was great, and customer service was fantastic, especially from our host very polite and friendly with a smile face (Maura). Definitely, we will be back again soon and suggestions, friends.
The grilled chicken wrap with lemon grass flavour is amazing!!! However boneless is a bit overcooked.
I usually don’t make chain restaurants reviews because they all are quite similar in terms of food and service. But this was my first time in Nando’s and I have to say that I had a very good experience thanks to a gentleman named Ketama. He was at the front desk and as soon as I told him I was new, he immediately helped me, explained how everything works and actually made very good suggestions. So thank you Ketama for being amazing with a new and now a future regular customer.
SHANmugha kumar Velappan
+5
A real busy place . Be prepared to wait for ar least 15 min during lunch hours. Food is good .
We're South Africans at the tail end of a long holiday through Europe, so finding a Nando's in the heart of London was quite a treat. All the surrounding eateries had loads of space while Nando's had a queue out the door. Almost unsurprisingly, some of the menu items were out of stock, but there were enough options to put together a good meal. Almost as good as the Nando's at home 😉.
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