The team are pleasant, and know how to deliver exceptional customer service.
Recently, I had the pleasure of visiting the Houndstitch location, and I must say I was thoroughly impressed.
What really made my experience at Pret A Manger Houndsditch stand out was the exceptional service provided by the staff. In particular, I would like to give a special shoutout to Rafsan, who was one of the best team members I have ever encountered. Rafsan was friendly, knowledgeable, and attentive, and he even remembered my drink order from my previous visit. It's little touches like this that truly set Pret A Manger Houndsditch apart.
It's a busy city coffee house. Not enough gluten free options. Staff are great especially with the footfall they have to manage.
Absolutely phenomenal staff.
I feel at home every time I go there, usually morning/lunch.
Despite the shop always being extremely busy, the baristas make the effort of remembering who clients are and their orders when they can
The food is always carefully prepared and actually tasty!!
I wish I could remember more of the staff names, but right now only Ana (best coffee maker) comes to mind although all the others are absolutely incredible too!
Thanks again :)
I love their coffee, and even though it's always busy, ordering is pretty fast.
One of the best Prets I've seen.. and trust me I've seen a few. The layout of the store os great, staff is very friendly. Very clean too
Pret is Pret, the service is good here, they work hard to make sure things run smoothly. Only negative is the air-conditioning. Good food & coffee, tomato soup!
Great quality food, friendly staff, though the queue can get quite long at lunch times
Great staff all are always happy to pass the time of day. Good coffee.
A spacious, clean and cool place to visit on a very hot London day. Air conditioning works well.
Best customer service I get from coffee shops is always here, really nice team.
Very good Pret, roomy and plenty of seating. Good meeting spot in the City of London
As you'd expect, clean, quick service and decent coffee
The staff here are great, nothing like a smiling face first thing in the morning
Staff are very friendly and accommodating. Not a fan of their coffee but love the sandwiches.
Yes, as any pret a manger experience. But the staff were friendly and polite, so all good.
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