Great little nook to enjoy a warm or cold beverage. Sometimes staff do not listen attentively to what is asked of them. I have also had a VERY milky hot choc (not enough powder put in) more than once, and when I’ve taken it back I was disbelieved and had to fight my case of a new one to be made.
Just today I asked for an OAT latte, and fully watched the barista make it with cows milk. Luckily I saw the bottle of milk slushing and asked to confirm what he was using - which was indeed cows milk. Could’ve ruined my entire week if I wasn’t paying attention…
Usually friendly staff, until you start asking for custom or half the ice and the get a little precious and pedantic. Sandwich selection is also poor at the best of times.
Good coffee on the go. Located in Soho. The price was good for the value. They have several outlets across London.
The general vibe of the place was quite nice
However, the employee at the cashier was far and beyond hard working, we ordered our coffee with cream but it was finished and she insisted on making a new one even though her co-worker was a bit rude and told her not to do so in front of us.
Thank you so much Miss Fun
you are the kind of person that’ll make the customers come back to the place ❤️👍🏼
Very nice and cozy coffee shop, we go there a lot because it’s quite spacious downstairs, there are like 3 sofas, nice music playing, staff are also always polite and helpful, not to mention a good location.
Yet another good Caffe Nero. This is a nice calm oasis on the busy Charing Cross Road. There is only a small seating area on the street level but it has more Caffe Nero typical cosy style seating downstairs. The two guys serving were friendly and efficient
Lovely service and good standard of coffee & cake especially as it was so busy!
Place is ok for a bit of a coffee pick me up. Toilet is fine but you need to wait a bit.
Respect to the one man (Asian lightly bearded guy, working pm on 1st May) working in a central London branch on a bank holiday. He was both very efficient and very polite, I dunno how he managed. They could've easily done with an extra staff member.
Atmosphere is nice and chill for such a central location.
amazing place! the batista with the long hair is amazing! he always asks me about my day and provides great service
Very good service for our group of 20 people. The cappuccino cake was perfect!
This London store is small but the staff were excellent and the coffee was so good
There's plenty of seating downstairs, not sure why people prefer to sit upstairs. There's more space below street level.
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