Great service! My only complaint is regarding the toilet, the smell was unbearable, please do something about it. My caramel frappé amazing
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My wife and I stopped by here at 6:30 am this morning having just woken up while waiting to see the Queen lying in state. We were searching for some breakfast but more importantly some toilets, as there are none available to the less able-bodied when waiting in the queue.
The store was due to open as 6:30 am but the manager shouted through the door that they were not opening until 7:00 am due to staff training. I called the manager back to the door and begged to use the facilities before my bladder imploded. He was most keen to open the store and let me in when he was confronted with this latest development.
After having refreshed, the manager said we were more than welcome to wait in the store while they prepared it to open. We made introductions and Patrick regaled us with his tales of woe in relation to his training issues and that since the world had descended on London to view the Queen he had been working 18 hour days, he did look tired though, bless him.
We ordered two hot chocolates and a pain au chocolate and double chocolate muffin, which went down a treat, my blood sugars were getting low and the tasty treat topped them up nicely.
We entered the store as desperate individuals but left having made a new chum.... Thanks very much Patrick, you're an awesome guy and don't forget that :)
Not bad, coffee was pretty decent. Service is average.
Not great for working, not enough charging plugs.
My favourite Cafe Nero in the area, relatively quiet vibes with some outdoor seating. Good for people watching and just hanging out. Lovely and very helpful staff.
The service wasn't very friendly (which isn't unusual in London) but was somehow acceptable. The food we had (chocolate cheese cake and tiramisu) was quite good, though.
Nice place to grab a quick coffee and pastry - they have plenty of room inside but we were outside and it was very nice
Friendly staff, cozy ambiance, combined with the aroma of fresh coffee, made it the perfect retreat.
Alisha Manson (Chasing the Green Heart)
+5
Staff is super friendly and efficient. Apricot and raspberry croissants were delicious.
definitely one of my favourite neros. staff always so friendly and coffee is always exceptional. training staff sometimes slow and you can be waiting longer than usual, but they all share lovely polite spirit of the rest of the team and make a beautiful coffee. your toilet is always a bit nasty and i’ve noticed a few times the toilet check sheet hasn’t been completed but i love you nero!!!
Nice place to have a quick lunch with a work colleague
Only had drinks. Off the main tourist spot. V nice sitting outside
Always good coffee and friendly helpful staff
Very nice location in the center of London. This place was very nice for a short break during sight seeing. The coffee was okay, the cakes very good :)
Nero always cozy.. thr coffee is strong, good flavours. For a chain, it's one of the very few that don't compromise on quality
Twas a fine cuppa coffee and a lush sarnie.. very nice and comfortable establishment. If i am in the area again thats where i am heading for my breakfast
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