So I spin the wheel for £1 and Gina the staff manager says I didn’t win when it was clearly on the Free Hot Drink. I’m not a cry baby but obviously I’m not happy with the fact that I won and just because Gina thinks it was on the line I no longer get a free drink. Rubbish. Never going here again. Also decides to call me big man because I tipped the spinning thing over.
And lol anyway, I sent my complaint to Costa HQ and they sai they will do thier instigation but they instantly offered me the free drink I earned/won. I will be changing my review to 5 stars now. No one is perfect, but it is nice to see someone or a company that can see their mistake and own up to it and even compensate for the pain in the but they may have caused. hehe thanks!
The shop is inside the Heathrow airport. It is crowded and busy. Coffee is warm and nice.
I love buying my costa coffee from this branch. Lovely service by Florentina she was so lovely and sweet.
Great staff and great coffee. Lots of vegan options available. I had a gingerbread latte vegan cookie and it was delicious. It is located inside a shopping centre.
Right in the centre of the mall. It’s a small mall so there is no food court. This is the only place to have a seat with a coffee and croissant.🥐 ☕️ The americano coffee is good and the almond croissant was tasty. 👍
Friendly staff & very clean. Service was quick and latte tasted lovely.
I love this branch of Costa coffee right in the middle of the Broadwalk shopping centre in Edgware. Plenty of tables and air conditioned. Good choice of snacks and cakes. Friendly service and quickly served. Great place to stop in between shopping. Highly recommended by me !
Best place for a coffee if you want quality. Their seating places are very comfortable and ideal if you are meeting up with friends. I use the place for having meetings with my staff and suppliers if there are no meeting rooms at work. It breaks the formality. They have various snacks but they are pricey. But for coffee and other refreshments they are class. Good on try it out yourself. You won't regret it.
The service from the two ladies was very pleasant. The coffee was delicious and the costa is well placed in the shopping centre. Overall it's a nice place to get a coffee :).
Was a good customer service, had an good order.
Not entirely sure if you can go wrong with a beverage shop as they all do the same thing really, I give this review a 4 only because the environment wasn't really too great but its not Costas fault just silly people around I apologise for the scrutinisation
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