Live quite local so always a good place to go during the day for lunch for us. Good food, friendly staff. Always very accommodating of space needed for our pram for our baby. Decor inside is quite dated but that’s the same with all the restaurants in the chain. Varied menu. Good value breakfast and made very fresh
I had an amazing waitress called Mel who looked after us the entire time we were there, she was so attentive and professional! We really enjoyed our delicious vegan hot dogs and my apple crumble was second to none, absolutely lovely. All food was clearly freshly cooked and had a great flavour. I haven't been impressed with the service at Frankie and Benny's in the past unfortunately and have avoided it for a long time. Clearly new management have been recruiting the RIGHT types of people this time and have changed up the food. Very impressed and will definitely be back!
First time at Charlton Frankie and Benny’s and our waitress made our visit so enjoyable, she was so friendly and the biggest smile on her face the whole time! Quick and efficient service which didn’t take away from the tasty food we had! Roxana was one of the most amazing warm staff I’ve ever had the pleasure of meeting and because of the food and her my best friend and I will be back!!!
Go check em out and if you have the pleasure of being served by Roxana you’ll not be disappointed ☺️
Pasta bologhnese was delicious although the portion could have been a bit bigger. Gluten free options were great especially the chicken creamy pasta. The jacket potato in one of the dishes was very cold but the waitress was quick to replace it for us. Great service. Overall lovely experience.
Excellent food, excellent service and delicious desserts. The service was brilliant as well. Would definitely go again.
Our go to resto in bugsby way. We ate here more than 5 times I think. Tried during dinner and just recently we tried there breakfast .
Dinner- we would order ribs, salad, mozza sticks and pasta
Breakfast- english breakfast but there potato tots is what make it different to the others.
As always there food tasted amazing as well as the service.
Nice food, great staff....
Finding somewhere cheap & cheerful to eat in London can be difficult if you don't know your way around, it can be near on impossible if you need to be able to park nearby, and need somewhere that includes Gluten Free options on their menu.
We were lucky enough to find this branch of Frankie & Benny's - parking right at their front door, and a good selection of Gluten Free options. While we were in the area we came here two days for breakfasts, and another day for dinner - all the meals were exactly what you would expect, and all served promptly.
On all three occasions we were lucky enough to be served by "Mel", and she was brilliant - always smiling, knowledgeable about allergens, cheerful, and professional, whether she was taking our orders, bringing our food, or checking everything was okay. I'm not sure what they pay her, but I don't think it'll be enough - she made eating there a simple fuss free pleasure, and was one of the main reasons we went back!
We had great service and food here. A lunchtime special carbonaara dish, along with 2 kids big eater meal deals. One mac and cheese and the other pizza. I'd definitely recommend the pizza as it tasted fresh and delicious. The chocolate brownie and ice cream was also very good. Just one thing, there could have been a little more veg for the kids.
Mel looked after my Mother and myself for her birthday meal today. She did an excellent job of servicing our table while having a warm, welcoming embrace. I actually had remembered Mel from the last time I visited in February- she is that unforgettable. I had enjoyed the Double Bacon Cheese Burger although my Mother had the Chicken & Prawn Alfredo, with the Cajun spice twist. That was a new addition to the menu, which went down so well for her- I forgot to take the picture; it was that great! Thank you F&B Charlton for your hospitality and care.
My friend took me here for my birthday brunch. It's a fine Italian restaurant. We ordered the full rack of ribs and carbonara with chicken. The service was immaculate and the dishes were so tasty. I got the lemon tart for dessert but it wasn't great. Pastry was very doughy and the lemon curd didn't pack the punch it needed. The staff came out to sing happy birthday to me which I found so cool and the dessert in which a candle was stuck in came on the house. I really enjoyed my time here and I would be back. Good value for money.
The food is okay. I loved the loaded fries, but I was expecting a bit more from the drinks 🍸.
I quite enjoy meals at F&B. Been eating there for years and I like it very much. Recently, they've removed one of my favorite dishes but the others are equally as nice. They do have dishes for everyone regardless of your preference.
Went for a family meal and enjoyed all the food. Waitress was very accommodating and kind.
I love this place. I haven't actually been to dine in but I always order via deliveroo and the food is so yummy! If I have any issues etc I always call the store and they sort it out straight away. One time i needed to awap sommething due to an allergy and they did it no problems-I feel valued as a customer. 100% reccomended
The service was 20/20 this lady named Mel always makes us feel so welcome and provides the best service. She works so fast always with a smile on her face so polite nothing to small is a issue it feels like your In the company of her home the way she makes you feel. Today was one of the hottest days and she didn't stop asking if we were okay and if she could get us anything. We come here truly for the great service from her and the great quality of food provided. Always leave full and happy 😊 xx
Overall a very good experience. However, it is a bit on the pricey side.
We ordered a New York XL pizza last time I was there. I am not sure what the XL was referring to, but the size of the pizza it was definitely not. Maybe they meant the taste of the pizza, which was most definitely XL size tasty.
I have been to this place more than a couple of times, and it always has a nice vibe, quite full most of the times and the toilets are also very clean.
Service has always been good, so yeah, it is a nice place to be in.
All of the staff are really lovely! In particular Jo! She is very friendly and great at her job! We’re always happy to see Jo when we come in! Food is nice and great place to take your kids.
The interior is a cosy 80s style. I loved it. The seats are comfortable and they have good service though we ended not ordering anything. Next time 😉
The only thing I can seriously comment on was how awesome the service was! The young waiter Tobi who served us was a true credit to the establishment. He went above and beyond and we couldn’t have asked for better. Kudos to you Tobi!
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