Nice place in the area. Fresh breads, and good latte. Delicious cinnamon roll/bun.
But, kinda concerned about cleanliness of the products because the second row of bakeries and all breads do not cover with the glass and they are so close to customers and door.
You can find lots of seating options. Friendly staffs. Restroom facilities available.
Had to try the famous Gail's bakery and the cinnamon roll was calling my name as I entered the store.
It was fairly quiet when I got there about 4pm so service was very prompt.
I would advise that the best way to eat it is a few secs in the microwave so it has a bit of softness back.
I am not sure how soft it is in the morning fresh but as it was almost end of day, I chose to warm it through as was a bit crispy.
It was lovely warm and would recommend this bakery but be prepared to pay a bit extra as was just over £3.
We visit Gail’s West Hampstead often and always enjoy our time there. Great staff, friendly service, and excellent coffee/food. I highly recommend the pain au chocolat - the best in London!
Always greeted with a smile from Gabi and Joanna (and everyone else, actually), and I like how they take time to ask me how I am even when busy. I have allergies and Eli (the baker) has taken time to talk me through the menu several times. Thanks guys!
Lovely location, with the option of sitting outside and enjoying the bustle of West Hampstead. The employees here are 1000/10. They're so sweet and friendly, and I can't believe how perfectly they remember every regular's order. There was an incident recently with an extremely rude woman harassing another customer, and they did their best to diffuse the situation and make sure the person affected was okay. Very grateful to have the wonderful staff at Gail's! A special shoutout to Moira, Joanna, Lizzie, Erik(c), Sergei, and Zana for always going above and beyond to be friendly and make delicious drinks!
For foods and drinks, I highly recommend the Potato Rosemary Bread, the Cinnamon Buns, the Chickpea Avocado Sandwiches, the Hot Chocolate (55% is really lovely), and the new Iced Tea!
Love the place and go very often, as on my daily way. Great coffee, but most importantly great people: Moira, Joanne, Sergey, Zana (Hopefully spelling correct..!!) very happy to come back and chat a bit, you are amazing!
Nat
The bakery has changed for good it seems cleaner and people more friendly and customer orientated also I find more items at the end of the afternoon to do my tea.I come with a wheelchair everyday and the new manager lady always help me to go inside and enjoy my coffee also she remembers me when walking on the street and say hi ! Super friendly nice person.
As before the bakery is the star attraction. Lovely cheese and chive scone. Great stop for a coffee and wish I was hungry enough to get the whole loaf of raisin sourdough bread.
Everytime I run out of breakfast, I come in this place. Cozy atmosphere and delicious menù! The menù choice is broad from light fruit bowls to tasty bacon and eggs toast. The coffee is great! The place is quite small and not always it’s possible to have a table straight away.
Always good Gail’s, I’ll recommend the sausage roll and the cinnamon bun.
Good food, good coffee. Fantastic breakfast rolls. Loose leaf tea is fab. Tables outside but next to main road. Lots of seating internally.
Lovely spot for a coffee (or tea) and a cake. Busy during the day, but pretty calm and peaceful after 5pm (ish), and lovely lighting/ambience. Gail's cinnamon rolls get the stamp of approval!
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