Very kind and professional team! :).
Oh this is heaven, very clean and the staff are extremely helpful and friendly. Very reasonably priced for food and drink, all 3 of us enjoyed our meals. Download the App and enter 54511 for a free butterfly ENJOY
I went to Itsu again today, and overall, it was a good experience. The amount of food choices was large, and most things were out on the shelves. There was quite a lot of people, but I came at a busy time, and only waited around 5 minutes. The food itself was delicious, I really enjoyed my sushi, and the salad was good aswell. I would definitely eat here again. The only things were the prices were a little higher than other shops, e.g wasabi, but the quality of food did make up for it. The tables were a bit sticky, and it would have been nice, if they wiped them a little more often. Other than that, I think it was extremely enjoyable experience, and I would definitely come back and eat here again.
Malgorzata has very good customer service. Shes very smiley and helpful when I couldn't decide what to get. Thank you :) Food was delicious and a good price.
The eating area is underground and not staffed, it felt a little claustrophobic, but the food and prices were great. Get the code or the receipt for the toilets or you'll have to go back upstairs to ask for it!!
I had the pork rice bowl and it was amazing. Be warned though one of my friends found a bug in their meal but the waiter was very sorry and kindly offered a free dessert.
Fantastic place serving prepared sushi and related products. Prices are very cheap, the place is tastefully decorated and spotless. USB charge points at the tables. A pleasant experience.
Nice place, good food, the downstairs seating is snazzy
Jade and her manager Mr. A was absolutely delightful, kind and friendly. If you’re in Covent Garden please come to ITSU in Neal Street they are wonderful people
Simple, healthy and tasty food, great attention to the clients
Lovely place,not crowded in the middle of it all. The food ,service and staff ,great.
Convenient for a quick healthy bite.
My favourite place to eat in London. Healthy and tasty vegetarian options without compromising on taste. Good quality at a reasonable price.
This itsu is outstanding due to one particular person who ever since working here has helped and blessed customers.
Her name is Gosia and she is constantly looking at how she can make the queues more efficient and better serve the customers.
A month after buying my sushi, I had not seen Gosia but when I went back she remembered who I was and that I had an Itsu card and the items I ordered last time.
Well done ITSU on employing such amazing people look after the customers.
The food was excellent and fast. Are way too much, but no regrets. Service us fast food style. Seating was shared tables. Noisy.
Ok this is my new fave Itsu location! Ahmed and Dia are SOOOO friendly and knowledgeable about the entire menu!
Tasty fresh healthy food, this is a winning formula. So much better than the other fast food options around here.
Great convenient food, service was fabulous and so friendly,
An error has occurred! Please try again in a few minutes