We stayed a weekend there and it was really cozy and nice stay. Warm welcomed by friendly staff and they offer 10% discount at the bar to welcome guests. The room was nice, clean, without noise or disruptions at all. The breakfast is acceptable but would be nice to have non dairy and more options for vegans. The hotel has small stairs and no elevator so careful if you have big heavy suitcases or specific mobility needs. The manager is personally in charge to ensure you feel like home and that you are timely served. The location is perfect: Portobello market 3 blocks always plus the metro station 3 min distance. Very nice staff and management. My favorite part were the commodities are recycled bottles and not tested on animals. This is the plus while we try to find such kind of commodities in places we stay. Nice mini terrace next to our room, i guess must be an awesome spot on summer.
Friendly staff,great cocktails especially in happy hour, great location and lovely clean room. Great decor throughout.No bar noise heard from our room(21).Food was good and was served quickly even though it was a Friday night.Breakfast is a standard self service continental.Would definitely stay again.
I wanted to give 5 stars, but little elements put me off. Room was amazing... Cold at times.
The coffee machine did not work. Not did you get a free breakfast (Prob something to do with covid).
The man swiftly got some tea bags and some milk so at least we got cup of tea.
Check out by 11am no one was there so I left a note stating thanks.
Bar downstairs serves drinks but at 9.30 when they close, you have to take them to your room.
Carlo and Frankie are two great hosts and the entire staff at Portobello House is incredibly friendly and alway making sure you are all right and well served (and with a smile... extra point +).
Small improvements could be done to the rooms but I love hotels that have a B&B style, the bistro and bar that becomes breakfast buffet in the morning.
Can't comment on the food as I did not eat there.
Good taste in furniture too.
The bistro is extremelly nice. Variety of drinks. Wonderful service.
This hotel is a "charming, Ms Marple, modern, English" fusion. Lovley and helpfull staff, the atmosphere in the evening is super. It made my London visit perfect. I'll definently come back.
I ate here with a group of colleagues and both the service and food were excellent. The menu looked great and I chose a dish from all 3 courses. Every one of my colleagues (over 20) agreed the food and service were brilliant and we will dine there again. There was also a great overall atmosphere with a nice little garden area out the front for smokers.
Booked a table for 14 to celebrate my Mums 88th birthday.
The atmosphere was great, the food was fantastic and the customer service was excellent. They even went out of their way to make sure the members of my party with various food allergies was accommodated for.
Will definitely be going back.
Review is for the Bar:
We recently booked our office summer drinks at the Portobello House Bar, the 3rd time that we have booked this venue for our office gatherings. The reason that we chose this venue again, despite all the others in the vicinity, is due to the fact that the managers are always very accommodating and responsive when we make the initial enquiry. We find the tapas offerings very tasty and the drinks are reasonably priced too. We also enjoy the small outside area which is secluded from the road by plants, you can so easily forget you are right by a busy road. For our booking this time, Lara and Margot stood out for their friendly service. Thank you, we will be back again!
We had group of colleagues been booked in this little cosy hotel while we have three days raining in our HQ nearby.
The team of staff were very warm welcome and really friendly and helpful.
The room that I stayed was small, but clean and tidy.
Our stay also included breakfast and dinner.
The breakfast was little bit too simple, but dinner we had were good for the price.
I really enjoyed my stay and I will recommend if you like to stay in central London location and doesn't want pat over price, this is a good choice.
Great place to spend weekend's. Portobello Road is great for shopping to. You can find literally everything there. From antique thing to the modern and very rare stuff. The diversity in this road is crazy. Street food one of the best in the whole world.
Friendly hotel staff. The rooms were well decorated and the bed was v comfy. The bath room was nice, but the shower had one of those water saving heads on it. The included breakfast was semi European and we ate our fill.
We just had a wonderful Sunday lunch here. Mix of Roast dinner and ALC. They were short staffed but the food was still excellent and service was personable and attentive. My granny is a regular and loves it. We'll definitely be back to share a meal with granny in the future 😊
I really liked the new cocktails menu. The prices are quite low then the usual prices in London. And the cocktails are really good! The staff is friendly and always smiling. I will come back for sure!!
Lovely boutique hotel in Ladbroke grove. Stones throw from Portobello market and Notting hill. Superb bar area . Bar food was good as were the cocktails. Room 21 was lovely with a huge four poster bed. Bathroom was small with just a shower but perfectly adequate. Be aware no lifts at this hotel.
A little gem - hidden in plain sight. We must have walked past Portobello house 30 times before finally entering (always imagining it was for hotel guests or private members). Turns out it is a great little bar, very friendly staff and a brilliantly small food menu. We recommend anyone looking for a drink and a bite to eat in the area!
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