We've just returned from The Crowne Plaza London The City and I must say that the experience was over the moon. From check-in we were greeted by name and my wife was wished a happy birthday and given a up grade room to an executive suite, we both received a complimentary drink, even the waitress, Tityana, wished my wife a happy birthday when she bought our drinks. We went out for a walk and when we got back, my wife had a plate decorated with a message of happy birthday written in chocolate and a cake, with two forks, well I had to oblige, as it was her birthday. Breakfast was without doubt the most fantastic array of foods that you could wish for. Stayed two nights and will throughly recommend this hotel to everyone. Thanks for a great time. John and Violet Welch
We have just returned from a stay at the Crowne Plaza London city hotel. We had a most enjoyable stay. It was my sons birthday and I emailed to let the hotel know and when we arrived they greeted him by name and took us to our room and they had given him a little cake and decorated the room with balloons. He was over the moon. I also emailed to inform the hotel that I have coeliac disease and require gluten free foods. The hotel we amazing. They were amazing at breakfast this morning and brought out a fantastic breakfast for me. Both myself and my partner were very impressed. Thank you for making our stay a lovely one and for going the extra mile.
I wanted to take this opportunity to thank Benno Hurni-Gosman for making my wife and I feel really at home for the celebration of our wedding anniversary. I can strongly recommend the 'Chinese cricket club' restaurant where we had the taster menu - it was amazing. Keep up the good work!
Amazing stay !
Close to train station ,close to the river Thames, close to many things to visit.
Excellent resturants Chinese & Italian.
Amazing breackfast and service and Alexander and the breackfast staff just out of this world.
All staff just soo wonderful and nice ,helpful.
I went with the family and we chose the correct hotel for sure.
Amazing stay and we will definetly be back !
A very efficient well run hotel. The staff cannot do enough to make your stay as comfortable and relaxing as possible, nothing appears to be too much trouble to them.
A good location close to the Thames and underground station for easy access to the whole of London.
Might I take this opportunity to thanks Damien the reception Manager for making our stay so comfortable... being in the Crown Plaza London was like home from home with a twist of care with a warm welcome . ..the reception staff were amazing and thank you all in the hotel restaurant staff to make me feel so good and my guest were so pleased that we where in the center of London and the room where all spot on as well as room service ...Andrew & I thank you as well as our guests they're so happy thanks you all xxx
It lived up to our expectations. The staff were friendly and professional, very helpful, nothing was too much trouble. The room was excellent, very clean and tidy, it had everything we needed. The bed was very comfortable, breakfast was also one of the best I have had in any hotel.
Expensive but worth it! Lovely hotel in fab location. Super welcoming staff, lovely breakfast though could do with more staff as was busy. Fab rooms all in all a very very good hotel.
Excellent hotel i always wanted to try. Kings studio suite had great views and very comfortable. Breakfast slightly below par to other 4 star hotels but good. Staff lovely snd friendly. Definitely will stay again.
Fantastic central location, great facilities, very comfortable and staff were friendly, helpful and extremely focussed on providing outstanding service. Would highly recommend this property for a stay in London.
Perfect location, room very comfortable and breakfast excellent, all the staff friendly and very helpful
Room great; service very good, nice breakfast with lots of choice
Great City Hotel
Been here for 2 days do far. Excellent condition, service, and customer service is amazing. I'd I could stay here longer I would. I highly recommend that you all stay here when your in London.
Fantastic room and the staff looking after us were amazing, thanks Mihail!
The best fine dine restaurant I have had in London ever. I absolutely loved goring to city lounge. It's my favorite place. I would recommend you to be here.
Excellent food in nice surroundings. If you are staying at this hotel and want something simple, but of excellent quality and without having to take a trip out then eat here.
Comfortable chairs and fine lighting setup.
Coffee mugs say Nero for some reason.
Wishing you luck from the USA!
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