Quick service, food is ok for the given price, would go again
Were here yesterday and really appreciated the great service by Maisa. I'm vegan, my daughter is Vegetarian and husband is Omnivore - all of us were catered for with no contamination between orders (much appreciated); and also served quickly and efficiently with a smile too! Pucker food too �
Excellent customer service!Wonderful food!See u soon!😉
Yumm!
Small place for quick bites, but absolutely delicious!
They take pride in their hand squashed guacamole.
And it the taste is just great.
Decent prices.
I had the trio set!
Just on kings street, a good place for a quick burrito and you can customise it starting with the tomato/coriander rice and go for a mix of all meats. A large filling burrito for a fiver.
Better than chiptotle who compete in the same space.
Finally a decent Burrito in London!. I am from Los Angeles and live in London. For the past 8 years I have wondered why London which has such a diverse palate does not offer decent Mexican fare. Whilst this is not traditional Mexican food, it is the best darned Burrito/Taco/Mexican fast food outlet in London, as good as any you would find in California. The 'barbacoa' is delicious- succulent, flavorful and luscious!
At 5 to 6 quid a pop this is excellent value for money, compared to most other fast food/sandwiches on the high street.
Tortilla is a good spot if you have the urge to pick up a tasty Taco or Burrito and you find yourself in Hammersmith.
I ordered a Chicken Burrito and it did the trick! Tasty and satisfying. They have a great selection of fillings and sides to add to your meal, and they also have a lower carb option in their 'Naked Burrito' (substituting lettuce for rice, served in a bowl).
Tortilla offer up quick and yummy bites. The food is good and their prices are reasonable. However, if you want something truly delicious and bursting with flavour, I would suggest that you go elsewhere.
This mexican food joint close to where I stay is a close substitute to my all time favorite chipotle . Very similar menu but I can't favor this place as compared to chipotle , they don't have an option for brown rice , I don't like their salsa as much . But not a bad place at all for a quick burrito and torilla chips .
Absolutely convenient, super fast service for which you won't have to wait more than a few minutes. Fresh ingredients and generous portions. The staff is always friendly and with a smile ready to help. To highlight, Valentina sauce is at your disposal in case you want that “extra”. 10/10.
Very friendly staff. Explaining very dish with patient. The food were great, Chipolet style.
Kate was really fantastic when serving myself! Was having a really fun time making my burrito with laughs and everything, so would definitely come back again with how helpful she was throughout the process 🙏🏿
Nice and friendly staff working here, generally nice interior with a good amount of seating in the back. Burrito was yummy although the chicken was a little dry. Toilets were the big let down here, no toilet roll or working hand dryer so I had wet hands with no way to dry them, and the toilet wasn't clean at all.
Kate was a super friendly and confident member of staff. She recommended a great tasting burrito. Kate is a real asset to the foh team.
I loved it.
Spot the place, long queue: must be good. Very fast service, the only time is to choose among the delicious options.
Great burrito, one of the best I ever had, particularly recommended the shredded beef. And the churros! Really worth any wait (still normal time, same as if you would go in a more sit down restaurant). Cool atmosphere, unformal and happy.
Definitely recommended 👌
Do yourself a favor and visit this tortilla branch. The service is unmatched. The staff truly cares about your experience. The food is absolutely amazing and made to perfection i ordered the naked burrito. I was served by a lovely young man named Adam who had such a friendly and bubbly demeanour which made both me and my children very happy.Highly recommend!
Very nice burritos at an affordable price! I like the build-your-own meal feature too. The service rep was also very nice, asked us if it was our first time and explained how it all works which was very helpful. Will definitely be returning.
I passed by tortilla on my lunch break after having a difficult start to the day. I found that the staff and the service quickly lightened up my mood with their positive energy and efficient work. Specifically a young man named Adam who was very polite and cheerful. He gave me quick service and even asked me how my day was which staff generally don’t do. The food was also fresh and delicious, would definitely come back. Made my day :)
I love this place! I have had burritos here several times and today I went for a naked burrito. It was amazing!
The place is next to the Hammersmith underground. You may have to walk for a minute or two. It is easy to order, just tell them what you want, select your ingredients and you have your hearty meal!
We had dinner here Saturday before going to a show at the Eventim Apollo. Krisha served us and was so bright and lovely, she really left an impression. We didn't catch the name of the gentleman on the till but he was very polite and walked us through how you order. We had tacos, a burrito and some corn ribs with a beer; all tasty and great. The hand dryer is maybe a bit too close to the toilet but it meant you stayed toasty and warm whilst doing your business. Would definitely recommend.
Very nice place with lovely staff, but there was something about the food that wasn’t up to scratch. I ordered a medium naked burrito but didn’t know you had to pay extra for some sauces. It was a bit weird, but you were basically charged for guacamole. No other burrito place has ever charged me for extra food. The burrito also was very bland, as if something had gone off from ingredients.
Overall experience: 7/10
Was a great & serene experience overall.
The place’s interior was aesthetically pleasing, with a lot of space and works well with the design and elements of the place; very well maintained.
I ordered the naked Burrito (medium) with the addition of chicken, sour cream, cheese, tomato salad and beans; this overall was nice and most importantly NOT dry.
If I were to be very critical, there is variability as to the level each chicken was cooked and you can’t quite taste each component of the dish separately - I also wished there was a bit more variability at no extra price.
Pricing was ok, I’m on the fence as to whether this correlates well with the portions given.
Customer service was adequate.
Give it a try 👍
Been coming here over many years, delicious, fresh and full of flavour Mexican fillings with excellent service. Please bring back the steak filling at some point. Can get busy during lunch times but otherwise a quick turnaround.
Adam was a top guy who made my first experience a welcoming one! He helped me build the best burrito I have ever had.
My food was absolutely wonderful, and my server Kate was extremely helpful when I told her about my intolerance to lactose, pointing me in the right direction for suggestions. She was lovely and chatty and extra efficient when serving me. Couldn't recommend more. Thank you Kate!
Genuinely friendly staff at this store. I visited two nights in a row and Joshua served me both evenings. Friendly, engaging and present in his role The other staff were the Same but didn’t get their names.
Food is fresh, tasty and enjoyable.
The staff at Hammersmith is so kind making this a weeknight win even with picky kids! They help us figure out how to get beans (can that please be added to the buying options!?), and help bring out food so we don’t have to juggle. Excellent food safety habits.
I was served by Kate and Patrick today and I was delighted with the customer service. They went over and beyond while serving me and they both did it with a smile on their faces. My burrito was delicious too.
Thank you.
An error has occurred! Please try again in a few minutes