Discovered that they give student discount which is super useful. Normally order the cappuccino. Have occasionally ordered the hot chocolate and cold drinks. Service is varied.
While I'm not a great fan of coffee chains, I often use them due to locational and timing constraints. Nero and Paul's would be my first choices in this category.
Hence whenever I'm one of the last visitors to be thrown out of the British museum or I'm headed to Russell Square for something. I end up picking up coffee from this location.
Standard Caffe Nero Italian style strong coffee, kettle chips, biscotti are a nice accompaniment to sit back and process all the information taken in at the museum. Or just grab a coffee to takeaway.
They have a washroom on the premises for paying customers (collect the key from the counter)
Caffé NERO, the Italian Coffee Company. They’re everywhere in London. This location was clean and pastries were warm and fresh out of the oven. We got chocolate croissant 🥐 and cinnamon roll, both were fresh and yummy. Lady at the cashier was a kind and engaging one so my son wanted to leave a tip, not only their tip box was so creative and fun and encouraging to tip, but also the lady deserved it 😅 check the pic below and see yourself what the tip box written on it 😃
You've got to try the Amaretto Hot chocolate. Oh gosh it was amazing. I was served by a lady called Liza, her customer service was amazing 10/10 very welcoming and friendly. Excellent place.
Just popped in for a drink with my Daughter. Looked small from outside but there was a lot of space inside and tables are well spaced out. The staff were friendly and prepared our drinks quickly, asking if we wanted the usual extras etc.
We sat inside in comfy chairs and stayed for a while as we didn't have much to do today.
Amazing and honest staff. I’m not a regular coffee drinker however ordered a Iced blended mocha frappe. Once received, I required to add sugar as I like my drink quite sweet. The staff member noticed me and asked what I ordered.
She realised immediately the wrong drink had been made(expert knowledge), based on the colour of my drink.
2 mins later I received my drink nice and sweet. She was courteous and honest, I would of left hadn’t I been stopped by her. Excellent service, a very happy customer
Love the Portuguese girl Elia working there. So nice and pretty with great customer service. Always making my coffee at its best.. With the right grading and temperature (check their timer) ! I defo recommend this place for coffee and cakes in the afternoon :)
On my last few days in London, I was having a bad. But Parha was so sweet and helpful. Coffee and service were great.
Noticed the barista was having a tough morning with a difficult customer. I told him I hoped his day was going to improve. And for that he offered me a free pastry.
Food was good for a quick lunch break. But the star of the show was the coffee. Amazing Cortado!
PS: Really appreciate that soy milk is not charged as an extra 👌☕
Lovely location but the food was a let down. Drinks were very good.
Super friendly stuff. They were so polite with us let us have a meal which was not bought from the restaurant. Thank you for your understanding and politeness recommend it highly! The coffee is the best as well.
Service has been good, though the coffee could have been hotter.
Visited on a Saturday morning. Wasn’t busy and enjoyed a relaxing coffee. Staff were welcoming and the place was clean and tidy. Would come again.
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