I shop here for most of my ingredients, especially the freshness of meat, fruit and eggs. All the staff are friendly and it's a pleasant shopping experience.
Even if there is no display outside,they will try to find it. It is really the best shop.
I loved the grocery store downstairs. They have some high quality food and drink. The sandwiches were fantastic including the prawn, egg salad, coronation chicken. These and other deli items and salads are routinely marked down to keep things moving and fresh. I love buying them at a discount.
The store had some really good cookies and chocolates, fresh fruit, bread, meat, a wide selection of juice's and beers and wines. They also have some really delicious British dairy products.
I was staying at a nearby hotel and I frequented this store to save myself eating out too much. This puts American grocery stores to shame.
When you are done grocery shopping you can take the escalator upstairs and buy yourself some clothes 😀
Very friendly staff.
Want to say a huge thank you to staff member Elizabeth who was on the 2nd floor today. My 4 month old granddaughter got frightened by the hand dryer noise in the ladies and had a meltdown - Elizabeth came to help. Brilliant customer service.
The store is well laid out - everything is easy to find - the floors are all easy to follow.
The food halls are amazing - the coffee shop is amazing . The staff are all with smiles and funny antidotes …. I always have a giggle in there with the teams . I would highly recommend paying a visit … everything to gain nothing to lose .
Hi, just wanted to share my wonderful experience today. I just wanted some trousers but left with a few whole outfits thanks to a wonderful polite lady Shahzia. She mentioned sparks ideas for outfits and smiled constantly. Will come again!
Andy Bremner - IG- {and_he_goes}
+5
Wonderful shopping experience. The Food Hall caters for so many meal choices , from a Delhi, fresh meats , salads , top wines , snacks ( on the go ) to pastries. It’s obvious that every care has been taken to ensure that food is always fresh and well presented. Get the sparks points card as this gives you discounts and other special offers. The self check out machines are user friendly and easy to use
Marks and Sparks always does a great job. Menswear is on the 2nd floor. Food market in basement. Highly recommend.
... nice layout, foodhall is nice, 1/4 roast chicken with salad for £5 is delicious with sufficient seating area. convenient, friendly staff and toilet on 2nd floor.
Suit shopping here was great! A man called Pedro was very very helpful with helping me choose the correct suit, offering helpful advice and measurements! Brilliant service.
Went to buy a shirt and was little hungry, stopped at the food hall downstairs and what a selection of hot good healthy food!! They have a small seating area where you can relax and eat at your convenience
Ain Rubiah Haji Kiprawi
+5
I love shopping at M&S! Went to both Kensington and Victoria outlets.
Really handy Marks and Spencer on Kensington high street
Good for clothes shopping and the food hall in the basement is excellent
Staff are really helpful and very quick to assist at the self service tills
Enjoyable shopping experience highly recommended
This review is exclusively for the kind lady at this store who I believe is a manager, and another amazing employee who was helping in the fitting room today. I was not able to find a trolley this morning and was holding a few extra items in my hand without realizing they were heavy. The nice lady at the store saw this and asked the other employee to get me a trolley, and the same employee later helped my brother pick out right fit in the fitting room. At such a busy location, I just want to send them my kudos for being kind and for going out of their way today.
My daughter and I stayed in a hotel near the Kensington High Street store when we were in London recently. During our two weeks in the vicinity, we must have shopped M&S at least 6 times. The merchandise was of surprisingly good quality and well-priced. We appreciated the friendly, helpful service we were given in every department. Special thanks to Zara who made us feel so welcome!
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