We were a table of 7 Adults and a baby today Mother’s Day who had Lunch at the Thomas Arms Llanelli, what a fantastic Carvery. I had Turkey and Beef with all the trimmings my plate didn’t have a crumb left on it and for dessert I had Golden Vanilla Cheesecake with Toffee Sauce and Ice Cream I thought I’d gone to heaven absolutely stunning. The service along with the food was out of this world I would highly recommend the Thomas Arms to anyone. They couldn’t do enough for us . Thank you very much to all the Staff . I also recommend that you eat in the restaurant or bar because the food there is just as good. 10 / 10
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Id like to start by saying a massive thank you to christine, dave and the team at the thomas arms, we got married on sat the 8/7/17 and have just got back form our honeymoon. we had the whole service and evening at the hotel. the room looked amazing, we couldnt of asked for a better place to get married, from start to finish christine made sure we were her number one priority and made sure the day went smooth, nothing was too much trouble for her and the team, the service from the staff was oustanding, really above and beyond what was expected, they were well presented, very professional and well mannered.
The room change overs were quick and smooth, while guests used the lounge and bar area it also gave us chance to mingle with everyone and have a drink.
The 3 course meal was incredible the chef out done himself, only the best of the best was used and this showed in the quality of the food, we really look foward to going back for a meal as this is a great place to eat, drink and socialse.
The evening was fantastic, had a great buffet which everyone loved, the dj was great and the thomas arms even catered for a photo booth and chocolate fountine which we ordered with no problem at all.
this is a great all round venue which always offers more and would recommend anyone to go here, thank you for making our day so special, see you soon, jamie and hannah xx
Me and my wife had our wedding here on Saturday 31/03/18 it was absolutely stunning, from the ceremony, the day the evening it was all amazing... the customer service was superb they went above and beyond to make our day soo special we cnt thank them enough... the food was beautiful and every guest complimented on how nice it was... the room was done stunning all day and they done everything we asked.. we would definatly recommend this beautiful venue for any occasion we won't be disappointed... Thank you soo again love Mrs-Mrs Gower-Moore xxx
We booked a table for 22 people for Sunday carvery for my Dads 80th birthday yesterday. The carvery was superb every single person loved it the beef and pork were amazing, all food tasted home cooked and the gravy was so tasty. Service was excellent from the moment we arrived so helpful and accommodating. Thank you so much to Christine and her team we had such a lovely afternoon celebrating and would recommend the food highly. We will be returning soon. Thank you again.x
I had my wedding here on the 22ND July. It honestly couldn't have been any better and our 50 guests haven't stopped praising it since. The room was beautiful, the food was delicious, lovely clean hotel rooms and the staff were outstanding throughout the whole event. Christine and her team were so caring and on point with everything to make our day all that extra special. Christine even had a dance with me in the evening! The Thomas Arms will definitely be a regular occurrence on special occasions for myself and my wife and highly recommended to anyone looking to get married, or any occasion. A perfect day at a perfect venue celebrated with perfect people. We can't thank you enough! Kate and Alice xxx
Lovely place very good food and the staff were all lovely and looked after us very well would recommend to anyone
Visited the Thomas arms for a wedding it's was absolutely amazing the room was decorated beautiful the food and service was outstanding especially the carvery best I have ever tasted.. and the staff were lovely... Soo looking forward to our wedding here in March xxx
Had Christmas dinner here yesterday and it was absolutely stunning couldn't fault a thing, the beef was falling apart.
Very well organised, with plenty of staff cater your needs.
Thank you we all enjoyed :)
Lovely hotel very welcoming, friendly staff.
Food was gorgeous and rooms were lovely would definitely recommend :)
Booked in for a baby shower today. Couldn't have been happier! We were put in the function room for afternoon tea and it was lovely. Nice suprise when we first walked in to set up - the lay out was stunning. Food was lovely and plenty of it for the price. All staff couldnt be more helpful and friendly. 5* service x
Today was the first time having the Sunday dinner at The Thomas Arms and it was the best we've tasted in a long time. There was plenty of choice, service was quick a nice friendly atmosphere and a reasonable price too. The offer of any dessert for £2 was far too tempting and we're so glad we did- yum!! We will definitely be back.
Great place, friendly helpful staff and great value tasty food.
I had the pleasure of having my wedding reception at the Thomas Arms this weekend. Jon and Jamie went above and beyond to make the day incredible, from calming me down on the morning, to planning out part by part the way the afternoon would play and then keeping me and my husband stress free. There was nothing too much trouble and they kept our guests happy and entertained. There'll never be enough good words to thank them alone, and all of guests have commented on what a wonderful atmosphere it was and how the food was outstanding! Thank you once again for making the day perfect!
On Friday my sister got married in the Thomas arms, we stayed on the Thursday night and the hospitality we received from Jamie and John was next to none, nothing was too much trouble but most of all they had a really relaxed approach about the whole thing which made what could have been a stressful time very easy!! The wedding day itself could not fault the food and general experience at the Thomas arms, this is a venue I had never stepped foot in before but I can certainly say I will be returning when I can, and would also recommend this venue and team for anyone who was looking at venues for their special day!! thanks again guys xxx
Had our wedding here 21st October 2023, was amazing day made even more special by John and Jamie. From start to finish they and their staff have been amazing can't thank them enough. The food and hospitality was second to none. If anyone is thinking of booking an event you won't be sorry if you book at the Thomas Arms. Thank you again guys.
We had our wedding here at the weekend and both John and Jamie were absolutely amazing! Jamie couldn't of helped any more even if he tried! The food was incredible and the service was even better, they helped us plan our special day and got everything on time, we couldn't of done it all without these guys! We will be back for more food!
Me and my husband got married at the Thomas arm on Friday 29th September and I can not thank John and Jamie enough for making our special day the most relaxing and magical day of our lives. Jamie made sure the room was perfect and any little detail I asked for he made sure it happened which made us so relaxed and knew everything was taken care of, John cooked the most amazing food and provided us with an amazing wedding package so nothing was missed, all the staff were so friendly and if I had to do it all again I wouldn’t change a thing! Thank you for your amazing hospitality and making our day so special, alisha and tom!
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Two night weekend stay. Beautiful two hundred year old building, set in a great location, with parking, within walkable distance of the town centre.
We stayed in this hotel to visit friends, use a local restaurant, visit the cinema with possibility of experiencing some paranormal activity within the hotel, as seen online.
A welcoming reception, staff were attentive, ensured we had registered our car in the car park properly, explained the hotel rules of entry late at night and given directions to our room.
The room for three people was clean, spacious and well set out and had the required towels, shower accessories, storage space and tea, coffee and biscuits.
We ate in the hotel that evening, having meals from the restaurant extensive menu and each of us enjoyed a mix of starters and burger meals. The bar was clean, well stocked, reasonably priced and the young bar man was very pleasant.
The staff at the hotel, worked hard, was very accomodating and very friendly. We enjoyed the bar entertainment of background tv, payable pool table and darts and stayed until close.
The following morning we, like the other guests, took advantage of the full english breakfasts served with hot drinks, which we could not fault. Service with a smile and asked how our evening was and about out plans for the day.
That evening we had an evening in town, returning to walk through a fuller bar, with a great atmosphere to our rooms. Bar activity and noise was noted, but wasn't too disturbing and to be expected, staying above a pub.
The following morning we went down to breakfast. Everywhere was clean, no sign of the busy night before. We sat in the restaurant area, where a number of guests were dining already, some even reported of some unusual activity through the night, of which we were jealous not to have witnessed.
We checked out, returned the keys and said our goodbyes. The staff here, have had a very busy season, are looking forward to some quieter times, are very hard working and very friendly. Please note, the hotel is older, is not a modern hotel and is well worn around the edges. Its part of the charm of the building and we liked about the property. We thoroughly enjoyed our stay, would recommend and will be staying again, when returning to the area.
A very welcoming hotel in a very convenient location to access the town centre.
The staff a very well trained. The check in is carefully managed. Care has been taken to ensure that the hotel is following Covid protocols.
The food and drink is of a good standard. Care is taken to present the food carefully and to check that customers expectations are being met.
The rooms are clean and tidy and are receiving upgrades. The beds could do with being a little larger as they appear to be smaller than a double bed size.
Car parking is available on both sides of the building with wheel chair access to the function room and restaurant however not to the bedrooms.
A very positive experience for the price charged.
It was OK, everyone was polite and nice. It just seemed a little short staffed and chaotic at times. Room was huge, bed was comfy. Bonus of 2 chairs in the room.
I attended a wedding reception at the Thomas Arms a few days ago and I must say how lovely it was there. A wonderful venue for my friends which made their day full of beautiful memories. A big, spacious room, good food, friendly staff. Excellent.
A group of young adults meet at this hotel on a weekly basis to eat and socialise.
This group were changing venues every week until they met at the Thomas Arms for the first time. Since then, they have returned to the Thomas Arms every week due to the welcome they had received.
Jon and Jamie are very welcoming and so accommodating being totally aware of their customers needs and have gone above and beyond in personally getting to know each individual in the group and their individual needs. This group are certainly at the heart of everything Jon and Jamie do. Nothing is too much trouble. On top of the excellent customer service received, the food is excellent and each meal is served to the individuals taste. Jon and Jamie have truly become friends of the group and along with the staff are a credit to the hospitality sector.
Amazing front of house staff very welcoming and friendly and the food was outstanding
My daughters wedding we couldn’t ask for better Jamie and John just made us so welcome and made the whole experience so special and stress free would 100% recommend
Seemed pretty standard food, but nice enough. Service was friendly if a bit slow. All good
Food and service was excellent. The staff are always very friendly and the setting is lovely.
We stayed here for 2 nights as we attended a wedding there (which was beautiful) they managed to get me a room for the night of the wedding as i have an autistic daughter so it made so much more sense for us to stay there on the night of the wedding, they made us feel very welcome, the food was great, the service was fabulous and I'd stay there again would also recommend family and friends :) thank you for some really great hospitality 🫶
Stayed here whilst working in the area. Cheap and cheerful. Rooms were a little bit dated. But all in all a decent find.
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