I visited at 8am, it is pretty quiet at this time. I had a peaceful breakfast of a latte and an almond croissant. Delicious. Accessible coffee shop, with an access loo. You do need the code for it though which they pop on your receipt if you need help just ask, they are very friendly.
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A large modern coffee shop close to the centre of Liverpool and the main shopping centre. Set on two floors with a stupidly located central stairway with a narrow gap between the stairs and the till area, resulting in customers squeezing past others waiting at the till area - really poor design. Visited 22nd April 2024.
Four members of staff, and despite being such a large coffee shop there weren't any tables strewn with dead trays, cups or plates. Two members of staff were serving and making the drinks, a third was working hard keeping on top the cleaning and clearing of the tables and a fourth was in the small kitchen area. They seemed to be keeping on top of things, working well.
It was such a shame that the staff, who were busy, lost all of their tips, thanks to a preying person, who looked dishevelled, unkempt and dirty who took the opportunity whilst the staff were busy to delve both hands into the tip bowl, removing all the contents whilst declaring "I've got nothing"...witnessed not by myself but by several other customers. Apparently this is a regular occurrence, happening most days and sometimes as many as three or four times a day. Moments later two other men entered the store and tried to steal panninis from the display fridge; deterred on this occasion by another customer.
Such a shame as the staff were very friendly, helpful and efficient. The drinks were prepared promptly.
A well run coffee shop that has plenty of additional seating on the first floor, with several toilets on each floor. It's such a shame that the staff have to put up with such behaviour and appear to have accepted it as the norm.
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The store at Liverpool One was clean, with attentive and caring staff, I asked if they could csrry my tray to the table and they were more than willing to do that.
I love getting my coffee fix from Costa, the service was speedy.
I came early in the morning it was quiet and very spacious upstair if you want to do work.
If you need the toilet, use the code thats provided on the bottom of your receipt.
Yummy coffee. I am happy when the waiter listens to my request.
There are nice working space upstairs. They close upstairs early so don't recommend to come evening but good to focus on your work or study in the personal space here.
This branch can get incredibly busy and the staff do their very best to keep it all going . Hard working g and cheerful . At busy periods tables donβt always get cleared but then itβs because they are just very busy !
Came in with a friend on Boxing Day, was served by Caitlin (blonde girl) who served every single person with the biggest smile despite the massive queue! Asked every single person how they were too and wished them a lovely evening :)
Very peaceful earlier in the day. The staff are very welcoming and easily approachable.
Nice place to go for some morning relaxation if youre looking for it.
Not as busy as I expected, hot β and nice π. Burts crisps are also a π₯
Coffee is amazing and I genuinely love this place π nice staff working hard as it was very busy.so unfortunately u have to wait abit for it
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