This place has had its fair share of bad reviews and I used to find some of their dishes to be a low standard however, we got a Chinese last night from here and were told it had new owners. This was apparent as the quality of the dishes had improved dramatically. So much flavour on the salt and pepper chips and the chicken balls didn't seem overly greasy. I'd be interested to try the satay skewers under new owners as this is a chinese favourite of mine however, a few years back it was not a good dish to get at Lucky. Good luck!
Delicious food and brilliant, fast service. Not to mention the top tier customer service. Lovely woman served me and was super kind.
Love this take-away! Helen is always so lovely and the food is AMAZING. & as a vegetarian I am glad I can get tofu instead of just vegetable dishes :)))
Very welcoming and homely Chinese with excellent cooking. Forgetting after more than three persuade them, they might even do some dishes from London’s Chinatown which would be amazing :)
Food always good. I have been many times.
Great tasting food I recommend this place first time having it and will be back 🐯
Im so used to going to another Chinese, but coming across this one the food is amazing, perfectly cooked and fast ordering. The new owners are very friendly and have great customer service
Ross and Victoria Copley
+4
Updated -
4 star review - 22nd June 2021
Lucky has redeemed themselves over the last few months - husband inadvertently ordered from them a couple of months ago, not realising that it was the same place we’d had the bad experience from. I have to say that they have redeemed themselves and we have ordered from them twice more since, and been pleased to receive tasty food.
So I stand corrected, and update my review, to say “give it a go” as it proves that everywhere can make a mistake, and may deserve trying again.
1 star review - 27th November 2020 - Avoid Lucky Chinese at all costs.
I too rarely write reviews but this one calls for it tonight.
Orders opened tonight via Big Foodie, at 5pm.
We placed our order and got our confirmation timestamped at 5:24pm and the delivery was said to be 60 minutes. I had hoped that it may even arrive early(!)
1st phone call I made was at 80 minutes after ordering (6:44pm) to ask where the food was and I was lied to by the person on the phone who told me that it would be soon - and when I asked how soon, I was told 5 minutes.
2nd phone call - 20 mins after the first call, now 100 mins since ordering, and was lied to again being told that it was on its way.
I completely lost my patience at this point and demanded that they issue a refund via BigFoodie and told them that their service was unacceptable.
There is no excuse for this. Lucky Chinese does not deserve your custom.
crazysongfunnyguy funnyguy
+4
Great food first time for us ordering from here. Having worked for Chinese and still do but due to lockdown we are not open so had to try else where and this place didn't disappoint. Food was hot and service was great. Only reason for not getting 5stars was mini veg rolls was very mini and next to no veg and one dish was slightly over oiled.
Note, take away only. Really nice food made on time, items that are often greasy like chips and battered sweet and sour were crisp and free from grease.
Wow! We tried this chinese for the 1st time last night as they delivered to Sturton By Stow and and not very many places do to this village. We had Kung Po Pork, Singapore noodles with beef, sweet and sour chicken and egg fried rice. It was all hot, good quality meat and the flavours were amazing!!! So glad I’ve found this little gem and I will continue to use them. Delivery was £5 and took around an hour which was completely fine and so worth it!!!
This is one of the best Chinese takeaway places in Lincoln. They cook really tasty dishes and offer this services quickly too. You might need to be a little patient on the phone. I am yet to be disappointed.
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