Reviews Frankie & Benny's

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Graham Rowe
+5
Best FB I've been too. No problem getting a table....and only booked an hour in advance. We was actually put on a good table that was suitable for a high chair. Our waitress (Emily) was excellent. Thank you Emily :-) And food was superb. Yes, it maybe a little pricey, but saved a tenner with a voucher via app. But did give half as a well earned tip. Just to add...this was the one in Lichfield (Wall Island)
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Colette Rodgers
+5
It was my first time there and I was very pleasantly surprised �. The service was spot on and the food � was absolutely gorgeous. Highly recommend this place and I will be back.
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Janine 'Neenie' Harvey
+5
Excellent service, food was amazing and the lady that served our table was superb, very efficient and very friendly, made our night a great night, she remembered what drinks we'd previously ordered for when we re-ordered, she was funny and smiley and made us feel like we we're her only customers that night.
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Dermy McAlinden
+5
Called in today for the "pizza party" kids had an absolute ball making their own. The manager was an absolute gent even let the kids watch their pizzas cook and just couldn't do enough. Will definitely be back.
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Bex Charlotte
+5
One of the best F&B's Ive been too. Food was fantastic, service was even better. Advice was brilliant in relation to my daughter having a dairy allergy, order was taken quickly, food again came without delay. Wish I had the girls name who served us (young girl said she goes to alton towers every year) as she was fantastic and deserves recognition 😁☀️
5
scott wallser
+5
Good food. Had almost everything on the menu and my tip would be get the mixed grill. 👍
5
jacqueline frost
+5
Very friendly place. Wheelchair friendly. Food excellent
4
Eileen Teo (ET Speaks From Home)
+4
Their food were great especially their breakfast! Great value for money. it was all set in a lovely welcoming atmosphere but I do hate it whenever they play the Happy Birthday song! They always make it super loud that it will either put the birthday person in shame or deaf every customers. My kids loved the food.
5
Mark Parsons
+5
Really friendly and polite staff. Meatballs & pasta, great. I had the spicy buttermilk chicken burger, which was great, cooked and presented with care, kids meals were also good. Nice kids deserts. Not to badly priced either. AC was quite cool, family wore their hoodies.
5
Tim Bolton
+5
Arrived mid afternoon, quite busy but got seated straight away. Staff attentive but not in your face. Food arrived quickly as did drinks, used meerkat meals so good discount on an already reasonably priced menu. Service overall was excellent. Parking bays a bit tight, but free.
4
Garry Llewellyn
+4
Used the set price menu. Great price nice food and the ability to pay via the website is great
5
Diane Shannon
+5
Went on a Monday around 5.45-7.15pm it was much busier than expected so thought we'd have s long wait. But we were served straight away, there were 4 waiting on staff who were all on top of their game. Starters came out within 15 minutes, check-backs done as well as apologies for wait for the main course, but to be honest we didn't have to wait as long as I thought. It's a relaxed, comfortable environment - great polite staff, highly recommend.
5
Liam Townill
+5
Great food and atmosphere with quick service. Very polite and helpful staff. All in all I would happily visit again
5
raymond diez
+5
I don't rate the actual franchise overall. We were 2 families, 9 people in total. At first they were fully booked. One thing led to the next and they miraculously made space for us somehow on a Saturday evening at 6.30pm. We had 2 hungry toddler's so driving elsewhere wasn't an option. Not only did they fit us in but fed the little ones rapidly which led to a nice family evening even if it was in 2 separate booths next to eachother. We'll done guys, made our evening. Thanks to the manager who made this happen.
5
Dennis Farrell
+5
could tell the kitchen we’re quite stressed out due to the volume of people that had come through the door within minutes, but was worth the wait, staff were very apologetic and we understood, food did taste really nice and the cocktails were extra tasty too! Will definitely could back but would advise to book especially if it between 4 and 6 o’clock as this is when we noticed everybody else piled in too
5
Jonathon Maretti
+5
Remarkable service at this restaurant today, am working away on business so staying in the hotel next door, I have been here a couple of times this week and have not had one issue with food nor service. A dark haired lady served me on friday, and Emma yesterday. Not sure of ladies name today but all very accommodating! Will return if I am in the area again.
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