Been to Tortilla quiet a few times, first time coming to this one and it was great! Food was delightful, store is small but very cosy and Morgan was a massive help and very quick service! Would recommend! :)
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This is the best thing to happen and best place to eat in Leicester in my opinion. I always get a burrito and it’s always really nice. Nachos queso is also nice. The food always tastes great, has a good portion size and definitely fills you up. Service is always pretty good.
Some staff do need a bit more practice when it comes to making the burritos though as I’ve had some that haven’t been wrapped very well and start to fall apart. Overall the place is great
(This part is purely based on ordering delivery)
Unfortunately ordering from Uber eats isn’t very good. I’ve ordered a few times now and each time the delivery person has been on a bicycle and by the time they’ve arrived the food is cold. Biking from the city centre to where I live takes too long and is too far. Someone with a car needs to do deliveries if it’s out of the centre.
The most recent order- 23rd September, was the coldest yet. By the time it arrived there was no warmth left.
In future I will just wait and actually go there if I want a burrito.
What incredible customer service. The server called Summer was especially helpful and I rate her 10/10. Visit this restaurant the customer service is as great as the food.
Went to get some food this afternoon, and got a burrito. It was scrumptious. Absolutely delighted by the wonderful hospitality! Even better, I was met with additional customer service when shakira came and asked if we needed anything and further supplied us with napkins and cutlery.
definitely recommend visiting, all the staff are amazing.
Food was 11/10, would definitely be eating again. The service was outstanding and food was freshly prepared. Special mention to Shaakira who was phenomenal in providing exceptional customer service and efficiently taking the order and ensuring everything was of high quality.
Fantastic experience and the food was great. Prepared quickly, was hot and fresh, and the servers were so welcoming and couldn't do enough. Will definitely be back.
This is my first visit to Tortilla and it's been fantastic from start to finish. The staff were friendly and approachable, and made the available options very clear. Signage is detailed and shows all options, and the food looked fresh and appetising. I had the chicken quesadilla and it was spectacular. Fresh, delicious, and you get lots for your money! There are so many options that you could easily eat something different every time you visit. I'd recommend Tortilla Leicester to anyone wanting to try some authentic Mexican-Californian food that is fresh, healthy and delicious.
The food was very delicious, customer service was great. The workers there were really nice and friendly, very aproachable. Ordering was super easy, never ordered a burrito before so i was lost but it was actually very easy and simple.
Shakira , angel and Mel were AMAZING! I have never been this welcomed and helped in my order. Would 100% recommend. 10/10 service. Would 100% come back
I had the biggest burrito on a branch of Tortilla in the whole UK. I just love this burritos.
Both Angel and Shakira were so friendly and helpful, lovely people! Gave us newbies some lovely recommendations and we both thoroughly enjoyed our xl burritos. Thank you! We will be back!
Great food and service. Angel and team are an absolute credit to this location. I came in with two very indecisive children, who have never been here before. All the staff on shift (didnt get everyones names), were really patient and understanding. They helped explain the choices and made our experience here very pleasant
Went here for the first time the other day on the 14th August. The two chaps serving were brilliant! They were really helpful and kind. Food was also too notch and really filling 😋
Amazing service and amazing food :)
The staffs are all really nice! I come here often from time to time and it’s my go to spot to grab a quick lunch :)
Definitely recommend!
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