Been in the UK for almost 8 years. Visiting all kind of cafe, restaurants and take aways. From London, to Leeds, to Edinburgh. This Gregg, particularly a staff, has the best greeting, welcome, smile, friendliness attidue, etc, I have ever seen. All F&B staffs should learn from this dude. If only there were more people like him, the world will be a better place.
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I was having a bad day today and decided to visit Greggs inside the Merrion Shopping centre to cheer myself up with a hot coffee. Fortunately, I had the pleasure of encountering a young British lady at the counter who gave me a wonderful customer service experience. Her smile was infectious and instantly lifted my mood, changing my day for the better.
As always, the coffee at Greggs was excellent, but it was the excellent customer service that truly made my visit special. This young lady embodied the values of customer focus, creating a warm environment, humility, integrity, and speed with excellence. She truly cared about her job and her customers, and her smile and positive attitude left a lasting impression on me.
I highly recommend this store to everyone who is looking for a great customer service experience. The employees at Greggs go above and beyond to provide exceptional service to their customers, and this young lady is a shining example of this commitment.
Thank you, Greggs, for hiring such dedicated and enthusiastic employees who are committed to providing the best experience possible for their customers. And to the young British lady who brightened my day, thank you for your kindness and infectious smile. You truly made a difference and I look forward to my next visit to Greggs.
Was nice just to get a nice bacon sandwich and a coffee and have a little sit down and watch all the shopper's passing by
Excellent and friendly service. Always a pleasure and great to see cheerful staff who you can have a joke with. This is one shop in the Greggs Empire where i recommend people to go because you will definitely leave with a smile..😊
What to say about Gregg's. Its an average sandwich shop and is priced accordingly. Nothing wrong with the food they offer if you want a quick cheap bite.
What a pleasant experience . Just left Greggs The Merrion Centre one , the lady was very kind.
Xxxx
Made me day & the thai ckicken curry pasty thing was lovely
I just love them sausage rolls❤️
Very enjoyable tea and bacon staff cheerful
Always fabulous here as all Greggs are value for money plenty of parking
Cheap cheerful, coffee just as good as anyone elses IMO
Awesome food and kind staff.
Jess Freeney (The Fabulous Freeney)
+4
Hearty breakfast quickly. Good quality for the cost
It's reasonable food at a good price.
Had a sandwich latte and a cake.. very friendly staff
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