A very large hotel chocolate shop with a lovely cafe, and you can buy some chocolate or coffee for drink and take a rest in here. Hotel chocolate’s Chocolate milkshake is always the best, so I order one in here, and it’s nice as always. Love it very much!
Had a lovely hot chocolate, the whip topping is to die for. My friends had ice cream sundaes, which were equally delicious. Had a little wait as there was only one girl on the counter. But she was extremely apologetic and put extra strawberry topping in the sundaes as they were out of peach flavour. We used the toilets which were lovely and clean, with nice soap and hand cream.
One of the best hot chocolate in the UK. They have several options depending on how dark you like your chocolate, or flavours (mint, salted caramel, etc.)
They have extra cocoa whipped cream which is too sweet for my liking, but is probably great with the frozen options.
Got two chocolate shakes and a baby hot chocolate, my toddler grabbed one of the shakes and spilt the entire thing. The two lovely staff there quickly came over and cleared everything up, got us a new table and made a new drink. They were so lovely about it and didn't make us feel guilty for making a mess. Thank you and sorry again!
Great shop. I visited more than once. Had some lovely treat samples. Will definitely be back for a hot chocolate
Great place for a hot or cold drink of chocolate. Lovely cream on the top.
Long queue to order. Nice staff.
The shop is big and the café has lots of tables.
Great customer service. Prepared to wait if its busy . Also towards end of day they sell out of the popular drinks . I used my VIP hotel chocolat card for 20% drinks .
A regular stop for me and my boyfriend, we never fail to attend every time we are in town! Amazing coffees and ice-cream and of course the chocolate is the best too.
Such a. Wide range of products too.
Staff are always friendly and the food is always amazing. I got the cherry scary sundae and I wish they would do this all year round as it's amazing !
fantastic just the perfect drink too have when its cold and miserable salted caramel and clementine hot chocolate at hotel chocolat cafe in Leeds its so light not like some hot chocolate that leaves a bitter taste in your mouth salted caramel is nice but its the clementine that comes through more which is a perfect combination for hot chocolate hot chocolate has never tasted so good it makes you want more
I really love the hot chocolate here, but as some other people have said it doesn't seem they have enough staff working or working quick enough for busy saturdays. The queue always seems huge and I was waiting over 20 minutes today from joining the queue to leaving - this is fine if you're not in a rush but i work nearby and was on my lunchbreak. They'd benefit from a timed pickup service - if i could order for a certain time then pick up that would be amazing and mean most of my break isn't spent in a queue. Most of the time i just don't have the time because of this, is a real shame and lets down the rest or the experience!
Amazing trying out the spooktacular drinks! Went specifically to Leeds to try them and they really didn’t disappoint. The spacious hotel chocolat with a large shop truly enabled you to relax whatever the weather outside! The warm drinks (seasonal hot chocolate) and even the cherry sundae truly filled a gap we didn’t know we had. Definitely a place to visit.
A very Cousy atmosphere.
I tried my first time hot chocolate here.
Place is beautiful and try to sit on the first floor to enjoy the view as you drink.
Great hot chocolate, pleasant staff, however the cafe bench seating looked like it needed a good clean.
Incredible experience staff were very friendly and kind I had the chocolate whip which was amazing.
The hazelnut hot chocolate is very nice. They also have many options for hot chocolate, not just the classic ones. Should try their chocolate boxes too.
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