The Asian lady who helped me was so kind and thoughtful. The hot chocolate and tea was good. The bakewell tart and Crunchie muffin I wouldn't buy again- disappointing. Nice vibe and good seating
Very good cafe with wide selection of items on the menu and great coffee. Staff are friendly and professional. Regular customer here for last year or so and would thoroughly recommend.
Plenty of seats are available in the cafe and just outside but inside the Priors. Friendly and helpful staff. I ordered two banana milkshakes and large cappuccino that came to just over £11
Bought some muffins. All delicious, great quality. Recommend stopping by if you’re in the area. Only thing I wish, is that they weren’t in the priors and were dog friendly. Then I would have stayed for a coffee. But great food products
The cheese tomato toast was a bit dry, but the Mango-pineapple smoothie was delicious. Friendly staff. Nice for a short break. Self-service.
Staff were excellent ( young ladies who worked 11.30 shift on 23/02/23), food was brilliant but manager was rude and cutleries very dirty. However, upon complaint to one of the staff she came to apologise in all fairness to her. But not a good way to speak to customers especially when you have oversight responsibility. Overall great experience, I will visit again. They also have a great space for kids to jump around while parent's enjoy their meal.
Addendum: Adding the above details for context upon request from management.
I had two trays of food. Took one to my family and when I returned to pick the second tray I informed the staff attending to me that I think I am missing a drink, the young lady politely said that the vanilla is in the process of being made and out of the blue the Manager very rudely asked me out of the shop that I am putting them under pressure. Quoting her verbatim she said: "please go go go go and we will bring the tray to you as you are putting us under alot of pressure". I was pleasantly surprised because there were only me and another customer with 4 staff attending to us; so in my head how am I pressuring you and your team. I calmly left but felt the need to express how I felt to the staff attending to me. Sometimes it's not what you say but how you say it. Her countenance and body language was very hostile and I could not but think that maybe its because I am a black male ( I might be wrong).
Chai Latte was amazing! and food was yummy definitely good value for money ☕️
We tried this place today and we really wish we hadn't bothered!!!
They were pushy and abrupt from the start, yelling at us to make our choice of drink before we ordered our food. Our 5-year old was quite scared tbf. The food was ok, warm not hot but it tasted nice. The drinks were totally wrong, we ended up with a warm milk and a hot chocolate (for said 5-year old) that was hotter than the sun 😕
We will NOT be going back and if you want friendly, good service you will give this place a miss.
I only gave it 5x stars to make sure this gets posted.
The only good point was the nice lady who was cleaning the tables, she was lovely and very friendly.
Reasonable selection of food good prices comfortable seating plus tables
In Royal Priors outside of cafe.
Can be queue at lunch time.
My partner and I popped in for two take away lattes Sunday afternoon. A shout out to the lady who served us didn't catch her name (blonde lady) she was so passionate about making our lattes just right and gave us fantastic service. Lattes were perfect and we will definitely come back!
I'm in love!! Staff go out of their way to make you feel comfortable. They really take care of you here!
Refreshments are reasonably priced and you can tell that a lot of love and care go into the food and drinks.
Every time a go I get a little heart in the drink.
Overall very pleased.
Staff very friendly polite and helpful, great service lovely cuppa great choice of beverages, snacks or treats..would definitely recommend a visit..
I totally love this place. The staff are all really lovely. The coffee is good as is the food. Been coming here for quite a while and it's my first port of call.
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