Went here for partners birthday meal, there was 8 of us and we all had an excellent meal. Staff are very friendly and helpful. Lovely atmosphere and very clean. Will definitely be back soon.
Well what can I say apart from FANTASTIC my husband and I came to stay on Friday for 2 nights . From the moment we booked weeks ago we have nothing but praise for everything . Being greeted by a lovely young man who booked us in and explained about everything we needed to know. The waitress are amazing so friendly. The outdoor seating lovely and cosy .
Room fantastic ,now the food that's another level whoever the chef is never let him go ,lol.
All the small touches you give are class blankets for outside and heaters,milk and water for the rooms completely tea,coffee box . Thanks again
Mr and Mrs Kay
It might not be rated officially as 5 star but in my opinion it is. Room was great, the food was excellent and all the staff cheerful, and really helpful. Will definitely stay there again
All of the staff I have interacted both on this visit and others previously have been incredibly helpful and attentive. I even asked to use the toilets as I went to collect my bag yesterday before my journey home and the staff fetched it for me! Breakfast has always been absolutely faultless, as has the cleanliness and services/facilities in the rooms. Spacious, clean, professional, and the coffee machine in the room was an extra-luxurious touch! Will continue to use this hotel on any future visits to Lancaster!
Stayed overnight and had a lovely experience. As I am disabled we were thrilled to see a working lift to the second floor. Our room was cosy with a walk in shower as we had requested. There was a kettle and amongst others, Taylor's coffee sachets. In the shower there were lovely 'White' toiletries and fluffy towels.
The Restaurant was roomy and airy and the food was delicious, hot to the table. The menu was varied and hard to choose from as everything sounded delicious. The staff were professional and very friendly, they couldn't have been more helpful.
Outside on each table there are real potted plants making the area bright. Very thoughtfully there was a basket of throws to use if the temperature dropped outside. All in all every bit was enjoyable. Thank you all.
Fantastic location, banging breakfast, superb service, and even nightcaps to your room! 12/10 for this place, they've gone above an beyond with the little touches and great service for just a 2 night stay for us. Excellent value for money and definitely would stay again. Nice coffee and tea available in the room with fresh milk, and home baked biscuits. Air con in the room, fab shower, super comfy beds. Make sure to pre book parking if you need it, but if full, auction mart car park very safe and plenty of spaces only 2 min walk away.
Lovely staff beds very comfy bit of a small room but I only needed to sleep in it and get changed in there lol breakfast was lovely 10 out of 10 for food and cleanliness just a shame there's no car park but if ya act fast ya can reserve a parking spot at the rear
CAROLYN ANNE SILES LOPEZ
+4
Enjoyed the chicken burger. Go hungry as it's large, perhaps a different plate would be better as l found it difficult to eat as it was on rather a small one. Very near the hospital so a good place for a bite if you are visiting someone.
Had a fantastic meal here and I’m sure the rooms are great too
My 2nd stay at the Toll House. Both times I have had 5 star experiences. The staff are very friendly, polite and professional. The food is amazing and I can recommend the beef taco starter, the sea bass, and fillet steak main courses. They have 4 great ales on from Thwaites brewery that are kept to perfection. The bar also has draft beers and the usual fridge stocked bottled ciders, tonics and juices. There is also a good selection of spirits. The air conditioned rooms are large and very clean with good amenities and en-suite bathrooms.
The beds are very comfortable.
The hotel is located at the top of the hill and is only a short walk to the many shops and pubs in the town.
The castle is only a 5 minute walk away.
Odd meal very nice service always excellent go for coffee very good winter on its way hope they light the open fire nice
Went for lunch so couldn't rate the rooms. Lunch was great, Ham, Egg & Chips. Nice selection of menus, Lunch, Specials and Full menu. Good selection of beers, Cask Ale, traditional bitter was on form, clear, bright and properly pulled. Service excellent, friendly and helpful. Lovely beer garden. Spacious, tidy, garden courtyard with a variety of seating. Quiet & relaxing this afternoon but can imagine livelier in evenings. Gave 5 stars for location because it's only 5mins from home but close to city centre or canalside if you fancy an after lunch stroll. Price wise, not a budget offering but good value and high quality. Lunch for 2 with drinks was about the same as other city centre pubs of the similar quality.
Went to book for Christmas and stayed for lunch. Delicious sandwiches and reasonable price
Hi I stayed on a short notice weekend visit to visit a family member who was ill. I can’t imagine staying in a more comfortable, warm, friendly place at what was a sad visit to UK. The staff, well amazing at each and every time I had contact, each one as nice as the next. Helpful, always smiling excellent attitude to everyone. Wonderful ambience, relaxed and welcoming to all ages, pets welcome and so lovely to see such an amazing atmosphere if one could describe it. Food fabulous, service wonderful, room perfect, will definitely come back again for a happier occasion. Thank you to all the staff.
Mary.
The Kids Tell Bad Jokes
+5
Lovely place with a real 'boutiquey' hotel vibe. I particularly approve of the 'if you want a cuppa, pop down to the bar to collect some fresh milk' note, and the delicious handmade shortbread.
Breakfast was excellent too.
Professional, helpful and friendly staff.
Comfy room and bed. The food was absolutely amazing for both evening meal and breakfast.
We hope to return in the near future.
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