We landed here on bank holiday Sunday teatime, place was pretty much fully reserved. We were prepared to eat at a bar table (which prob was a bit small for us but we didn't mind) and they we're happy to accommodate us there. However, when a party did not turn up they kindly moved us to that table. Drink and food were lovely. One of us ordered a game pie, it was slightly grisly and lacking much meat but when mentioned the staff they could not have been more apologetic and helpful (despite us feeling we weren't in a position to complain due to how well we had been treated). Matthew who was waiting on was very attentive to our needs couldn't be more apologetic and replaced the meal with a different dish of choice and ensured us the cost be removed from the bill. If we could have given him all of our tip we would have done. The service was outstanding from the girls at the bar to the waiting on staff. Particularly when it was so busy. A massive positive in comparison to the reception a friend got from a relatively local pub a few weeks back. With a few of us being residents of Riverside View we will definitely be back. In quote of one of our group...
It's not about what you do wrong, it's about what you do to correct it' (Robson, 2017)
Thank you so much.
Had a meal here 25/2/2017. The staff were great and very friendly. The food whilst not cheap was excellent and there was plenty on the menu I could have ordered. Portion size was average. I'd say the food was very posh pub food. Due to the prices and portion sizes we'll save this for special occasions. Shame as I could eat here often. You get what you pay for!
Absolutely fantastic.
Only booked 45 mins before we went. Luckily they got us a table.
Fantastic surroundings, great atmosphere, staff were friendly and always smiling.
Food was amazing, fast service..but not too fast.
Top quality food.
Highly recommend.
Dined here yesterday and the Tinolang Isda (fish broth) was possibly one the best things I have eaten . . Lush!
The Lamb just melted of the bone and the lids selections delicious.
Great surroundings, service spot on . . Cant wait to go again.
Well done all concerned . .
Very clean nicely decorated room with the most comfortable beds ever. The staff very polite friendly and helpful. The breakfast delicious. Cannot fault anything at all will definitely recommend and return
Really friendly and helpful staff, good food, and live music on the Friday night we visited.
The only improvement I could think of would be a slightly more extensive wine list.
I would definitely visit again.
Visited the wagon for valentines absolutely fantastic food the best I have had for a long time service was great such lovely staff will be returning soon
Lovely stop-over on the way back north. Visited with family. The staff are lovely and the kitchen was able to cater for a family member with a life-threatening allergy.
Waiting staff are most attentive and the food is brilliant - had fish and chips and the fish was huge! Very well cooked with gorgeously crispy batter.
Next time we're south we'll pop in again
Absolutely gorgeous vegan chilli and a small but lovely room for the night � Lovely staff made us feel very welcome
Enjoyed a lovely roast beef Sunday lunch with the family. The food was really lovely, couldn’t fault it. We got forgotten about after our first course and had to ask for sweet menu but when we got them they were delicious too!! We will definitely be paying another visit.
Great food and friendly staff. The times that my wife and I have been everybody seems to be enjoying them selves and having a laugh. I know one or two people have given it a bad review but I can only go by our experiences we are going to make a point of going regularly.
Went for the first time last night. Had the most delicious Salmon meal that literally burst with flavour in every single mouthful! Was by far the best meal I have had out in a while. Will definitely be revisiting again as soon as I can!
Such a lovely hotel. We booked for a two night stay, Sunday and Monday, and were impressed from the first minute we pulled up outside the W&H.
The location is excellent, which is just a short walk from the main hub of the town, along the river.
Dan booked us in and was super helpful, letting us know where to park and getting us checked in efficiently.
Our room was tastefully furnished and modern and the bed had a good quality mattress and was very comfortable.
To add to the list of positives, we had plenty of tea bags and milk provided, with bottles of still and sparkling water.
Breakfast is excellent with good quality sausages and bacon and there is a large selection of cereals, toast, jams etc and other items on offer.
Diane looked after us for breakfast and her housekeeping colleague replaced water etc, whilst we eating breakfast, which was a nice touch.
Such a lovely location, building and team of staff.
A 10/10 hotel.
We stayed for 3 days for our daughter's graduation. Totally recommended. Comfortable, clean, well located. Great breakfast and the possibility of having lunch, dinner or having a few beers in the Pub. Special mention to the friendliness of all the staff
Lovely, small hotel. Clean, good decor. Rooms comfortable, shower perfect and soft beds. Good location and reasonably priced. Good food. Caters for GF. Friendly staff. Near town centre/train station. Would go back again
Lovely little pub and great service. We was meant to come for breakfast this morning but we slept in and had to leave for home so we was gutted! Will definitely return when we are in the area
Nice place, cleverly lit. Good beer, friendly welcome.
Food is good though I didn't have some on this occasion and the pictures of six rooms look like the sort of.places I'd enjoy staying.
A nice place to spend the evening or return after town. rumour has it a good breakfast too from 8 daily.
Visited here for food. Not an amazing selection of Vegan, but what is on the menu is tasty , well cooked and well presented. Staff behind the bar were really friendly.
After a few hours exploring Lancaster walking back in to town along the river we were ready for a sit down, drink and food. The Wagon & Horses ticked all our boxes.
Comfy seat, a lovely drinks selection and tasty pub grub. Young chap serving was courteous and on task
Just went for food on a Sunday, very late afternoon, two very pleasant bar staff were working and it was a nice, friendly laid back atmosphere. We all enjoyed our food.
Great pub with excellent food and just a leisurely 5 minute stroll to the city centre. Worth checking out if you're in the area 👍
Perfect location for a weekend away in Lancaster. Excellent value for money.
Lovely place to stay, the staff were awesome. The lady on the breakfast was very pleasant and accommodating.
The room was lovely too and so was the breakfast.
Would very much recommend staying here. Only a five minute walk into the town. Very quiet and peaceful
Had a band on the night we went, which was really good and the staff were lovely.
Best freshly cooked breakfast anywhere very helpful and friendly staff all round very good
I stayed with a friend in a twin room. Comfy beds and very clean. The breakfast in the morning was wonderful. Great location next to the river, far enough away from the noise of the town but close enough to walk home after a few drinks. I loved my stay at the wig on and horses, I would stay there again if the chance arose.
Brilliant pub. Stayed for 1 night and staff very helpful. Room small but comfortable. And one of the best full English breakfasts I've had for a long time. Highly recommended
First time visit for us and we loved the place .old mixed with new character decor and very well presented tables for our meal. The staff were really pleasant and timed their service really well giving time for choices to be made.
It was a good casual atmosphere but the food was top class with great presentation,flavors,fresh and not overcooked but cooked well. I do however like my triple cooked chips done in duck or goose fat.
It’s a new favorite of ours and a little gem we didn’t know was there. We will be back.
Well done to the team.
Great one night stay with lovely food , massive portions. Room nice and clean, breakfast tasty and plenty to choose from.staff friendly. Will definitely come back for one of the tribute bands
Lovely bijou rooms. Very hot, found d it difficult to regulate my sleeping temp. Service absolutely brilliant. Breakfast excellent. Thank you.
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