If I could give this place more than 5☆ I would. From the moment we stepped into the restaurant we were looked after. The service by Shannon was excellent. The food was amazing. Steak cooked to perfection and the chocolate brownie was absolutely yummy 😋 . Great overall service and air conditioning was a welcome bonus. Highly recommended.
Really great service and good portions of tasty pub food. My partner has some intolerances to gluten, milk and eggs and the team were really accommodating and the allergy menu was really helpful. Would definitely recommend if you need gluten free, dairy free or egg free meals. The vegan ice cream was amazing and better than the normal dairy one that I had.
Visited numerous times and over the moon with the service and atmosphere in particular Lori is an absolutely wonderfully delightful member of staff, extremely helpful and a lovely member of staff and an attribute to the company. Always a pleasure. Chav
Not the first time we've been , when we visit the local black country museum and have a nose around we stay at the premier inn that's attached to this beefeater . As usual we had breakfast and because of health reasons we can only have the continental , very nice . Sometimes we stay for lunch and the food is always well cooked and presented . The evening meals are nicely done and we stop there if we're in the area . The staff are generally social and , if they have time , you can get bits of local history from them . We were served by Hannah R , on this occasion and she was nice enough to spend part of her break telling us about the local area . It's the staff as much as the service that brings us back . Give it a try , smile at the staff they're working their socks off . We'll be there again . No doubt .
Good breakfast. Brilliant service. I visited this morning with my mum who is deaf, last minute booking but mentioned on the online booking for a quiet table as one guest is hard of hearing. Greeted by Hannah R who was friendly and welcoming and more amazingly started signing as well as facing my mum so that she could lip read. As my mum lip reads Hannah allocated us a table backing onto a wall with good lighting which is the best environment for us to have a conversation. Thank you Hannah. Breakfast was normal good quality premier inn standard, although if I was being picky the orange juice seemed very watery. Great value for money and thanks again for your thoughtfulness Hannah b
We enjoyed a wonderful meal with our children. Everything was cooked to perfection and the service was amazing. It was a little slow at times but I think they were short on staff and extremely busy. My only issue would be with the overall bill- cocktails were 2for £10 and I don't think this was deducted. Also, we used a blue light card and should've have received 25%discount on food, but again, I don't think this was calculated properly.
The food is a little pricey here but overall, I think it is worth it. All meals were delicious and the pub itself is clean and tidy.
We’re on a 2 week music tour and have stayed at numerous hotels with accompanying Beefeaters or similar - the staff at this one made it one of the most memorable and enjoyable experiences! Huge shout out to Nina & Lorraine in particular for their care, fun and incredible service - what a credit to the team! Thank you, with love from The Wild Things band & crew.
Five of us took advantage of the excellent 40% off mains offer yesterday lunch-time. Food, service and value for money all very good. Kitchen manager even helped out with the service to ensure his perfect food was delivered hot to our table.....no chef divas here :). Only drawback....place desperately needs a full refurb Whitbread.....staff deserve it!
Went for a Valentine's meal to be fair it was nice, great food family atmosphere
Staff couldn't have been better we had a lovely meal will definitely go back
First time we have been to a Beefeater for about 20 years. A little disappointed in the restaurant. Not as posh as they used to be. However, the meals were very good. We both had pork ribs and chicken. It was a good portion and hot and tasty. For desert we had cheesecake and ice cream with berries. Again delicious. The bar people were very efficient but overworked. More staff needed to help queues.
Have a wonderful experience for breakfast. Food was lovely and the service was outstanding. Hannah our waitress couldn’t have done more. She was so attentive to all of our need as we have a disabled child who is visual impaired and she knew exactly what he would need for our visit. Excellent and very heart warming as we haven’t got this from any other restaurant.
Fantastic food, plenty of choice,steak cooked to perfection . Had a rum punch cocktail, which was very nice and the strongest drink I've had in a while , so well worth the money. Our server called Nina was a delightful lady. Bubbly,friendly and welcoming.
Treated myself to a relaxed breakfast while my car was at a nearby garage for a service.
I was welcomed with a warm greeting and explanation of how things worked.
£9.99 for both a bottomless continental AND full English (with veggie options) with refills on hot and cold drinks.
Incredible value and pleasant surroundings in which to kill time - I will definitely be returning
Excellent food. Starters was nicely prepared. I've ordered salmon and it was very delicious served. Our waitress Natasha was very helpful, friendly and efficient. They offered variety ot desserts and any of our choice was tasteful. I recommend this place.
We stayed at the Premier Inn next door and visited the Beefeater for evening meal and breakfast. The food was excellent and good value. They were clearly understaffed but the 2 Hannahs worked tirelessly looking after their customers with a smile and good humour. As a manager myself I was impressed by their professionalism and service skills. The Hannahs are both a credit to your business. We hope to visit again. Thank you
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