A spacious and cosy place, with beautiful interiors. We ordered an Emmental and Mushroom sandwich and a medium Hot Chocolate.
The medium size is massive but since two of us were sharing, it was enough (although a small size would be okay, too). The sandwich is the best Costa serves (as I haven't tried any other).
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It is a great branch of Costa. There are other branches of Costa in Kingston too but, for the taste of coffee, I think this is probably the best one and they might want to consider sending their baristas to other branches for training purposes so that other branches can catch up :)
It is usually a cosy place too but occasionally they seem to turn on the air-conditioning a little too much given that the temperature outside is already low enough.
The staff members are all kind and friendly. There are plenty of seats both inside and outside. It is also quite fun to spend time in the seat outside as you can enjoy the view of the whole Bentall.
A flat white and a large latte are my personal favourite. If you want a generous amount of coffee/caffein, nothing beats a Costa large (latte/cappuccino) and a picture has been attached for this 😎
That said, I am currently not a great fan of decaf coffee at Costa as the taste does not seem to match that of the normal/caf coffee. I hope they improve on their decaf soon which will make it even better!
There are 2 in the Bentalls Center in Kingston, one in the basement, 1 on the second floor. Both are good, classical Costa vibe. I usually prefer the 2nd floor one with ample outdoor seating especially during the summers with all the crowded vibe. Costa’s bakery variety is never dying & my die for choice & the mouth watering tastes!! All my family is signed up for Costa but on the other note I find it a bit expensive comparatively. But I’d always come over for some quality time & quality food. Costa has my heart!!
Esther Sonneveld Alamgir
+5
Fantastic service despite a slight staffing situation. Good care, top drinks and special thank you to Fabio for your energy!!
It’s a nice small Costa coffee shop, with amazing fresh cakes, the staff are nice and welcoming.
The place is abit tight, and always busy, so you have to wait several minutes in queue before you get served, but definitely worth it 👌
This is the costa at the top of the Bentalls centre. Excellent coffee compared to the one on the ground floor. Open late Thursday. Rita deserves a mention for her customer service. I will come again definitely
The guy behind the counter in the upstairs shop was so lovely and helpful, really understanding with a mistake I made when ordering !!
We was served by Omar who was generally lovely took the time to note we had waited in a que for a while and even during the Christmas busy period ensured we was happy and gave us the best Costa experience after years of being loyal customers. Thank you Omar! Merry Christmas 🎄
Best chicken and bacon cheesy ever... the caramel frappe is off the charts good. Friendly staff and quick service. Really enjoying my lunch!
Excellent service, Fabia and her colleague, Amazing in their profession. Can’t believe in such a rush hour they keep themselves with such high standards of professionalism and smile!
Fabia went extra mile and draw smiles on my kids hot chocolate lid, which was amazing. ThankYou!!
Lovely worker called Fabio that put a smile on my face today, such a lovely man with a pure personality. He gave me 2 little chocolates as well with my yummy hot chocolate. I hope he gets the acknowledgment:)
Stopped for a coffee and cake after a morning of Xmas shopping. What a nice surprise Fabio was super attentive even with the crazy lunch time rush, and served every customer with a smile.
Thank you!
There was this really nice man that was working here last Thursday and he was amazing at his job. He had a smile on his face for every customer he served. He definitely made mine and my friend’s day. :))
You guys are just amazing, and you have a happy coffee guy cheering everyone 💖 through this rainy day. I'm not sure what his name is, but hopefully, he always stays a source of positivity. Definetely deserves payrise!
A costa with plenty of space and service with a smile. Does get busy at weekends so avoid peak times if you want a seat
Standard Costa affair, if a little busier and thus longer to serve. It's totally serviceable, but I'd rather go to some local independent coffeeshops.
Always seems very busy but staff always remain patient and polite. The Barista taking payment was particularly cheerful and efficient despite being very busy. The food and drinks were faultless.
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