We needed to fit a meal in a specific time so Pizza Hut worked great today everything was very quick and there was no waiting. Staff were friendly on arrival and showed us to our table very promptly and checked we were ok to use app and offered to help further with this aspect if needed. Pizzas were well topped up and the staff kept a very close eye on these throughout so made doing the buffet a great option for us.
Went for a Pizza Huts Lunch Buffet. Seemed slightly short staffed but was coping well. Buffet was topped up quickly and regularly. Only issue would be it would be nice to have signs saying what each pizza was, not an issue for me but maybe worth thinking about.
Like that they do online ordering which speeds up service.
Clare U provided excellent customer service and was warm, friendly and attentive throughout our visit. Marcus (store manager) always goes above and beyond to ensure my autistic son has a pleasurable experience. It's greatly appreciated. Thank you.
Was made aware that it was cashless and mobile app ordering then confirmed we were OK with this. Was attentive but not in our faces and made sure we, my 19 yo son and I, had a nice time.
Booked in advance and asked for a table out of the way as my son is disabled. They were very accommodating. It was easy to order on the app at the table ( they do also offer to take your order and place it for you in the usual way). We had the pizza buffet followed by the ice cream factory. It was a treat for my daughter. When we arrived first there were limited pizzas available but more soon arrived. Table clean and tidy. Staff quick and polite. Toilets would be a little hard to navigate to in a wheelchair as they are behind the buffet. It was a pleasant meal out for us and not too expensive.
Had a really good experience @ copdock pizza hut this weekend. Staff were friendly and helpful, and 1 guy in particular went above and beyond. I'm so sorry, I didn't get his name. Tall guy, put on an ITFC shirt before he left! Thanks so much. We will certainly be back. My only negative feedback would be that it's such a shame we're now encouraged to order on our phones. It must have killed tips for the hardworking staff? Table service is so much more personal.
On arrival we were recognised and greeted quickly, dealt with and shown to our table quickly and whilst walking to it asked if we were ‘ordering through the app?’ I just replied yes immediately as I knew it would give us a little more time to decide without the staff being pressured to serve us sooner. We perused the menu and made our order online and it was a doddle (great job with the app by the way - really smooth operation) paying was also seamless with options a plenty just so simple. We were brought our bowls and glasses and told whereabouts to select our drinks and where the salad bar was. Your staff were polite patient and did not hang around which we thought was nice just allowing us to go up and get our own salad and drinks in our own time with no hurrying. Our mains arrived shortly after and we was like ravenous cave dwellers but extremely satisfied in next to no time. The tables and floor was clean and the whole place looked really nicely presented.
After a Friday night race in Felixstowe my partner son and I were hungry and decided to grab something on the way home. We came off the slip road at Ipswich and saw signs to Pizza Hut. I use to love Pizza but but was reluctant as the last few I have been to have been awful but then we hadn’t tried this one so thought “we’re hungry let’s just try it”.
The manager welcomed us and sat us to a table and explained everything clearly with regards to using the app and it was lovely to even see him out on the floor cleaning tables and sweeping, getting involved.
Our waitress was Clare and she was fantastic. Very friendly and making sure everything was ok for us. The service was brilliant. The food was cooked to perfection and hot. The toilets were clean and it was just the most enjoyable experience we have had in a long time.
Best Pizza Hut by far. Thank you x
Overall the experience with my daughter was positive when we visited for the buffet. The only complaints I have were over the selection of pizzas and the frequency with which they refilled the pizza bar. The food was lovely as always, good pizza, salad bar was fresh and had plenty of selection. The experience was somewhat tainted by a group of diners sat near us who wouldn't stop cursing and being vulgar despite being seated near three other tables that had children and the staff seamed reluctant to say anything to these customers. That however doesn't detract from the quality of the food and the overall dining experience. Will definitely dine here again.
Good service, a busy location, and as with all branches, I would avoid the salad buffet once it has been open a little while due to contamination risks
After a busy day at work it's great to take the family for dinner.
You can use Blue Light discount if you work for NHS (25% off dine in and 50% off takeaway).
Be aware that there is a 2HR limit on the car park that you have to abide by or get a ticket.
You order from your table using the QR code on your table. If you have any issues they will help you.
We went for the vegan stuffed crust peperphoni and the free salad bar. They actually mucked our order up and gave us vegan pizza with regular cheese in the stuffed crust. They noticed, told us, redid the pizzas and offered us a free dessert at the end to apologise for the delay.
The salad bar has lots of vegan stuff on and a n allergy chart of you're not sure. The only non vegan sauce is the blue cheese one! And the 'bacon' bits are great.
Great customer service and I really appreciate the free dessert gesture. :)
Had a take out menu deal. Some great deals in place with good selection of choices. Great friendly service from all.
Melts are delicious, just a shame the sauces are allocated to the melt, rather than bring able to have a free choice of a sauce (eg spicy tomato with meat feast melt is the presented sauce, when I'd quite like the BBC sauce instead).
Exactly what you would expect, good food, fantastic staff and a friendly atmosphere. Staff took their time to ensure that our large party had the best deal from their in house offers and our personal reductions from the AA.
Went in for a spur of the moment bite to eat, food was good, (ordered to much as usual) waitress was friendly and helpful.
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