Nice dessert shop. Prices are reasonable. Staff was very helpful and courteous. They do accept cash but for some unknown reason they don’t accept £50 notes.
So, since I visited Crome on St James Street in London, I have fallen madly in love with their luscious French toasts. So I decided that I had to find another dessert place nearer to me, that does French toast like that. That was when I stumbled upon Urban Chocolatier online. I immediately ordered French toast because that was the reason I was there. Lol. I must say that they didn't beat Crome, but it was still ok. The problem with that is, 'ok' wasn't enough to take me back anytime soon, but I can't say I won't visit again. The black gentleman waiter was so nice and helpful. If anything, I'll visit again because of him. He deserves to be the branch manager. I also noticed that they weren't economical with their chocolate sauce and fruits. Their prices are also not too bad. Unlike Creams, whose waffle sizes and fruit portions get smaller by the week. Yet it's pricier.
It was my third time attending Urban chocolatier and I will return again.
The desserts are delicious and it is not easy to find french toast served in dessert shops. Presentation is lovely and service is fantastic. Portions are big sizes as well along with fresh and tasty.
Since I’ve arrived in London this place has been my go to for the tastiest treats ever ❤️ I would love a place like this in New York. HANDS DOWN THE BEST CUSTOMER SERVICE. I recommend this to anyone for a late night snack or morning lol. I’ll be back soon 🔥 you guys are so awesome.
This is one of our regulars after a late night out and the majority the time, everything had been really pleasant. The deserts are lovely and there's a lot to choose from, so it can take a bit of time choosing.
However, they are open till 1pm so if your craving something sweet, l would defo go here then anyway else local!
I visited this place on a weekday. It has a very pleasant ambience and very good seating capacity.
You can come along with family and friends to have delicious items. Most of the items are scrumptious and appealing.
Please note if you are not a heavy foodie, be considerate while ordering as many items have large portions. I couldn't finish mine.
Absolutely delicious friendly staff and nice family seating. The freak shake I tried which was called “a piece of cake” was absolutely delicious and contained a nice gooey chocolate cake with a nice chocolate milkshake layered underneath. Every bite was enjoyable. Also on order was a peanut butter stack and a double cookie dough Biscoff which was enormous and tasty too. Definitely worth a visit.
Urban Chocolatier Ilford deserves all the praise for their exceptional qualities! Firstly, their quick service impressed me, ensuring I didn't have to wait long to satisfy my cravings. The staff's good customer service added to the enjoyable experience, as they were attentive and accommodating.
Now, let's talk about their ice cream—it was beyond words! The deliciously creamy texture of their ice cream was a heavenly delight. Each scoop was a burst of delightful flavors that left me wanting more.
And oh, the passionfruit mojito! It was a refreshing and tasty treat that perfectly complemented the sweet indulgence of the ice cream.
Overall, Urban Chocolatier Ilford is a true gem, offering a delightful blend of quick service, good customer care, mouthwatering ice cream, and delicious beverages. I can't wait to visit again for another delightful experience.
Waffles and cookie dough (triple chocolate) is out of this world.
Nice ambiance, friendly staff and parking is usually available on the backside of the opposite street.
Amazing desserts!
Great staff! Though there is only one lady to serve in the night she was doing well.
There is no customisation available, we needed a plain waffle but they charged for a chocolate and strawberry waffle, as plain waffle is not there on the menu.
Rest all is good, the taste is awesome.
The flavours repeat in all sections, such as in icecreams/ waffles/ etc the flavours are one and the same just the names are different.
Came here this evening after a long time an I must say the quality has improved so much! The dessert was absolutely yummy and the table service was quick and friendly. I would definitely come here again. Thank you!
A very nice place for late night desserts, excellent ambience and staff. The waffle was a bit too sweet. And everything else was perfect.
They make really good crepes and also chocolate cake
Chocolate shakes are must try 😋
I would like to thank them for their food and hospitality, especially Mr Afsar one of their warmly welcoming staffs.
First time at this Desert place. Upon entering I had to wait around for staff to find me so I could get a table. But after a few minutes they did get me a table. We also had to get their attention to place an order so service could do with a bit of ok improvement as the place wasn't exactly too busy.
As for the deserts it arrived in good time and it was very delicious. As others have said it unless you're a big foodie order items to share, doing this will save you money and food waste. Portions are big and most won't be able to finish it all.
Just one complaint - there were some small flies where we seater on table 18, please so something as it's very annoying when you trying to eat. Hence the 4 Stars.
Very good venue with lots of seating and a good vibe.
The best dessert place ever. The food was top tier and delicious. Haruna was very helpful and made us feel very welcomed
We came here at 12:30 am and it was a lovely experience.
Quiet becuase the music was switched off, quick service and delicious desserts. The ambience is really good and it is spacious so you are not up to other customers' elbows. Definitely a go to place for desserts
Most excellent service, totally loved large variety of items, food smells amazing. Arshad gave me the most amazing customer service, know him for 2 years in this place he is a lovely lad always smiling helpful and kind. I loved this experience 10/10
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