Good coffees but the staff may be overstretched judging by the line and the lack of pleasantries, not expecting a fantastic reception but eye contact would be appreciated….
After we landed in London, the first thing we would like to get is a cup of coffee to refresh our day. Cafe Nero is located right outside the arrival hall with various options for both drinks & pastries with reasonable price.
We had 2 cups of large hot latte and it was not the best but pretty decen
Most affordable place and best of you have a company!
A great place to have break and have some coffee at the arrival terminal 5 at Heathrow.
The coffee was served by very helpful and efficient serving lady barista behind the counter. Perfect drink served at the right temperature. đź‘Ť
You know you’ll get a quality coffee at Caffè Nero. Just like most chains, they need an injection of personality and more bean roast options.
Early morning coffee fix as I landed in Heathrow. Coffee has always been consistent and they serve a variety of pastries and sandwiches. Cozy seating and nice jazzy music to compliment your coffee too !
Grabbed a quick coffee and breakfast wrap during a layover. Great staff. Quick turnaround. Quiet little area to sit for a moment.
Besides going to the duty free shops, to keep warm a hot cup of chocolate would be one's first choice. This was a regular cup and though the seevice was rather slow tasted great not too hot. Drink was just perfect. Staff worked as a team but too slow, especially with a long queue. I almost left to s
I just wanted to say that today I looked at how a customer's boiling drink fell on top of him, by mistake of the barista who served him, and when he turned around he was laughing at what bad ethics and unprofessionalism.
It’s comfortable with chilling on your early flight, Nero is our friends
Really helpful staff, accidentally spilled my coffee and within a few minutes they had got me a new one and was very polite
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