Asda Cafe - Horwich - Horwich - Photo album

I am an autistic shopper and so find going in a supermarket very difficult, with lights, other shoppers and noise. A couple of weeks ago I was really struggling and Janine went out of her way to understand what was wrong and how Asda staff could assist me to make my shopping experience less stressfu

Just wanted to give a shout out to Christian in the bakery section for going above and beyond to make a little girls birthday cake dreams come true, my other half travelled to the store to go and buy the supersized sid the sausage dog cake and sadly they had none in stock he helped my other half by

Security guard actually went out of his way to come and find my boyfriend and I in an aisle and ask if we were buying anything. We said yes, and he aggressively told us to "stop messing around in the aisles" - we had been in the shop for 2 minutes and I had been just calmly browsing? (We genuinely w

My review is for Warren on customer services. Very polite, very efficient. A credit to your store.

The staff need retraining in the cafe as soon as possible as customer service is non existent. Service is incredibly slow and fridges near enough empty. No cutlery, most tables filthy and condiments are empty. The server is completely oblivious to customer complaints and not talking about the lady s

security staff very nice and polite the guy at night shift old asian dude but inside staff complete joke and rude and felt uncomfortable while shopping

It's a nice big Asda, fair sized clothes section, there's small cafe as well but I've not had any food there so can't say how good it is. Usually we go in here to pick up snacks to take into the Vue cinema that is near by. The retail park car park is massive so you will always get a space

Terrible customer service, badly signposted customer service area. Apparently you have to interumpt the two ladies chatting behind the cigarette counter. I carried my broken dinner set to the counter that said customer service and where it would fit and stood patiently. The ladies continued to ignor