Service was great and food good! Very polite and friendly waitress who kept checking on us to make sure everything was okay and if we needed anything. Even let me and my friend chat when everyone had left the restaurant and I'm sure she probably wanted to go home. Left a tip for the lovely lady. Best chocolate fondant I've ever had! �
Had a little persons make your own pizza �party this morning.
Excited 4 and 5 year olds at 10am on a Sunday morning had the potential to be a headache! �Matt �provided first class service the man is a legend. We couldn’t praise him highly enough.
We visited yesterday in a group of 5 with ages ranging from 18-90 years old! We were met by a really lovely young lady, Florence, who could not do enough to make us feel welcome. Our orders were taken by another friendly lady, and then our food was delivered promptly and efficiently. We had 3 different thin and crispy pizzas, and two pizzas with the middles cut out with salad (sorry can’t remember the name!) and all 5 were hot, and delicious!
The atmosphere was relaxed and friendly - we were early evening so was quiet when we arrived, but got busier as we ate.
Absolutely can not fault the food, atmosphere and service - with special thanks to Florence, who made sure we were all ok for the duration of our meal.
Definitely be back soon!
Within a couple of minutes of all nine of us descending on this restaurant unannounced, they altered tables and seating to accommodate all.
We were served by a professional, warm, patient, and exceptionally efficient lady, who ensured all needs were catered for. Nothing was too much bother, including switching off the air-con as some of us were cold, (twice as it switched on again). We were all super impressed by her service.
Everyone loved their food, which somehow they delivered hot, on time, and together - and the orders were varied!
Four stars for the garlic prawns pizza, which were literally like rubber, without so much of a nod to garlic - did they forget that I wonder?
Regardless, based on such fabulous service, and willingness to accommodate a large group with zero notice, and the fact all other courses were consumed with gusto, we will absolutely be back!
Many thanks
Such a lovely spot by the canal. I went yesterday and the staff were so sweet, I felt I had to write a review. There were two girls on shift and both of them were very good at their jobs. The timings were perfect in terms of ordering, drinks and food arriving and promptly clearing away and just created such a lovely, calm atmosphere. My friend and I have both worked in hospitality ourselves and we know that when you get truly great service, it should always be passed on. I really hope the two girls see this as they were truly lovely!
(Sorry for the delay!)
I visited at the end of June with a large group and the staff were fantastic throughout. They had everything ready for us and the food was served promptly - the group loved it! Can't thank the team enough - Florence, Marissa, Prisca, Leya and Gordana - and wouldn't hesitate to come back in future. Thanks again!
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I never write reviews but felt on this occasion I needed to! We arrived this evening for pre booked table for two and were greeted after a few moments wait by Cal as he was dealing with a delivery order. He politely informed us while showing us to our table that he was on his own dealing with the floor and deliveries as they had short staffing issues so to be aware we may have to wait for his attention throughout our visit. He came back within a few moments to take drinks orders and we happened to be ready to order our food then too so therefore experienced no waiting time!
Within a very short time the restaurant filled up to I would say 70% capacity and he dealt with everyone effeciently and politely, while also seeing to the various deliveryman that came in for orders. I then noticed he had some help and later on learned someone had been called in to help out, which I am sure was a relief to him.
When we came to order dessert my friend ordered the lemoncello roulade and I wanted an expresso martini. Unfortunately there was no ice in the bar so Cal didn't recommend having one . When I asked if he could make an affogatto instead he promptly said he could make me one although it wasn't on the menu! To me this was above and beyond anything I expected and my affogatto with a shot of Tia Maria was much better than my previously desired expresso martini and think you should add it to the menu!
Thank you for making our visit so enjoyable Cal....you are a star!
Many thanks,
Marian
We went to pizza express in Hemel, for my daughters 5th birthday. Florence our waitress was wonderful from start to finish, taking an interest in my daughters birthday and serving us with the right blend of interested but not intrusive. The food was really lovely, lots of fresh ingredients. The restaurant is really warm and comfortable a we thoroughly enjoyed our visit. Florence surprised Elsie with an upgrade to her dessert, Happy Birthday written in caramel, yum!! We enjoyed the food and the ambience and the service was fab! We will be going back again.
We booked Pizza Express for my Son's 9th birthday and we had a large table of 8 children and 6 adults. Gorndana and the team of waitresses were so friendly and attentive and provided everything that we needed to make it a very special occasion. The food was all delicious and all arrived very promptly. I couldnt fault anything. Thank you so much.
Waiter was great, helped me with the app to save lots of money, great service and fab food, I always try and find one when working away from home. Many thanks Hemel Hempstead Pizza Express👍👍👍
Joseph Edward Course (Joeyrule111)
+5
Very nice experience on a sunday afternoon with my fiance. Natalie served us and throughout and was very helpful and polite. Customer service comes across natural. Food was very nice and we both enjoyed it. Would definitely come back again. Thank you.
Really friendly staff and very polite. Their recommendation of Mango ice cream was unbelievable and we would be returning next week just for the dessert 🍨
I arrived just as they were closing. Was offered takeaway option and advised on crust. Very nice, accommodating service.
Leya was brilliant and helpful nothing was too much trouble
We had a large party and she was very happy to recommend meals that were available to people with allergies
Thanks leya
Sunday lunch with family. Good food . Lovely service. Good vibe.
Thank you
Pleasant atmosphere and very friendly staff. Lovely starters- Crab Aranchini and Bruschetta and lovely mains - Sloppy Giuseppe and Leggera American Hot pizzas, but very disappointed that our 3 dessert choices were not available which lead to us leaving and having dessert elsewhere.
Florence was brilliant! When she greeted us at the door she asked about any dietary requirements and told us about all the gluten free options. Was more than impressed and will definitely come back soon. Thank you Florence ❤️
Very nice place pizza s definitely not a meal I would choose first,but new to the area and thought we would try it as it was close to the hotel.
I had the polo pizza with the prawns this was very nice with the salad in the middle, size of the prawns were disappointing but other than that it was lovely.
Garlic bread was lovely
Staff friendly and polite and clean although chilly everytime the door opened but that can be helped.
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