Food was a little delayed due to a mix up with the drive thru. We didn’t complain as it was busy so we understood there may be a delay. The shift manager approached us and explained what had happened, apologised, arranged the order to be made fresh and a full refund. So unexpected but very much appreciated. Super professional and lovely staff, food was hot and fresh and we left super happy.
colleague and i responded to the "spend £10 get £3My off offer . On arrival we decided to "eat in" and selected this option however the volume of traffic , we were told, prevented the transaction payment being processed via the app. An operative found our order and all was well with the food however upon checking my banking app the next day i had been charged the full amount . No discount applied . Irritating but not the end of the world.
Hot fries and a reasonable big Mac at midnight on the way home, kids disappontent the milkshake machine wasn't functioning (probably been cleaned not long before), not bad at all.
Very pleasant staff , very helpful & Courteous.
Coffee is spot on too. Food hot as it should be not like some I've visited over the years.
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