For a McDonald's the experience was really good alot better than what I've come to expect from the franchise. Ordered via the app for table service. Food came very quickly and was warm and cooked perfectly. Staff were constantly keeping the area around us clean and surprisingly checking that all was ok with the food. Altogether a good experience.
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Absolutely good and sincere service. We (my hubby, myself and my daughter) passed by for a quick meal and a toilet break.
Unfortunately, I dropped my wedding ring on the way in. I found it out instantly and tried my hard to look for where I should have dropped it. 20 years of marriage, I've never ever left it anywhere. It's just because I was pretty sick today, had not noticed that I took it off and left on my knee (for putting some cream on my face). it's gone the moment I got off our car.
You know how sad I was?!??! I looked for help from the staff at the food counter. He noted the matter and instantly called the manager, Louise to help. Hoping there was anyone pick it up and passed to them (Lost and Found). Unfortunately, no. But Louise was so helpful and sincere. She ask every staff and then went to the pavement by the entrace (where I should have dropped the ring), helped my the search. Nicky, the cleaner also helped and stared on the ground for any suspected small items.
We almost gave up and passed our contact number to Louise for any follow up (in case someone picks it up). Lastly and luckily, at the moment of leaving, my husband did a final scan over the ground. Yes, yes, yes, we found it!
Who says it's a bad day today!? Absolutely NOT!!!! There are lots of angels in the world and around us!!!!!!!!
Thanks again, Louise, Nicky and all staff at this McDonald!!!! They have saved my day and my life!
Actually a good McDonald's! Everything we ordered we got. The burgers were nice and fresh, kids meals were great. They gave us extra sauce because there was a bit of a wait. Really lovely and friendly staff.
A great place to have a bite to eat, very convenient if you're on the way to st Ives or Penzance. Had two big Mac meals and two drinks of our choice £13 served very quickly and by very helpful and pleasant staff
A massive shout out to KAREN THE BEST MCDONALDS MEMBER OF STAFF EVER GIVE THIS LADY A PAY RISE SHE REALLY DOES DESERVE IT we were stranded and in a bad dilemma due to being left without our accommodation because it was inhabitable and Karen did absolutely everything she could to help us use the Internet we were there for a long time and I must say she was so helpful it was unreal most people couldn't care less nowadays but not Karen a lovely kind lady nice to see good hearted people are still about we obviously ate food also which was decent but we won't forget how she tried to help even though she didn't have to 5 stars
Two others served at drive thru before us despite us being asked to wait when no one else in the queue!🥴 Apart from that, all ok
Best McDonald’s I’ve been too, both child and disabled spaces all clean outside no rubbish blowing around like most. Kids play area obviously closed due to COVID and queuing to enter good COVID safety precautions screens and gel staff wearing masks and cleaning table thoroughly. Staff were really friendly and helpful especially the lady front of house called Emma. It’s always a test of a McDonald’s with special orders both of which were spot on and delivered quickly. Only thing that is missing is EV Charing points.
Was feeling peckish called in for double cheeseburger and fries you order on the touch screen as you enter get a order number pay and just wait until number is called all very easy and simple was very busy but order only took 5 mins was well happy with it all..
Full praise to the staff. Came here twice, and on both occasions, they were very friendly and helpful.
Nice and clean place to eat! We just came from London and you can't compare! Love Cornwall!
Really fast service and can order from a kiosk. Very convenient and easy to work.
There is plenty of seating so one can stop and eat as well.
The atmosphere is just basic.
Take out, food was freshly cooked and I had some free fries as they were about to close, but the fries unfortunately were cold an inedible
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