For me, it's the best McDonald's hands down. My hash brown could have been warmer,
It's been a while since I've visited there with my partner, but yesterday we had a breakfast date before we both started work. It's perfectly positioned for us as we both work in Hartlepool.
The lady on the tills was just as we'd remembered her. The restaurant was immaculate and clean. It was also welcoming and friendly, too. I think it helps to know the staff and the lady on the tills was looking after a young lad who had recently started there.
The thing I've observed from a managerial perspective is how patient and supportive the lady on the till is with everyone. Anything she needs to say is delivered with a sense of humour, and that's great. It softens the blow, but the message still gets across. The person she gives feedback to will remember that in the correct way.
I stayed a little longer as my partner started work earlier than me. I had enough points for a free hot drink, and the lady at the till helped me redeem them, so the drink tasted twice as nice! 😊
We'll definitely be back next week. It's my turn to pay for breakfast 😉
Very busy and staff were not the friendliest. But the food was hot and handed out pretty quickly
Great service, lovely McDonald’s, floor was filthy which is why I’ve given a low rate for atmosphere
I recently lost my handbag in Macdonalds when I got home I rang the wrong branch. I had been in the Burn road branch. The staff at the marina branch couldn’t have been more helpful checking cameras etc. it was then we discovered I was ringing the wrong branch and they’put me onto the right branch who had my handbag safely stored. Thank you sincerely Marina branch for your help
Went through the drive thro and from ordering my meal to going to pay, to collecting my food the staff were so friendly and told to enjoy my meal n have great day !!! I drove away smiling
Young gentleman that served me was excellent 👌 actually asked if i wanted source and sugar for coffee top man .
Good food, reasonable prices, dysfunctional over complicated app and ordering process, packing transparency.
Came here this morning nice and modern not to busy and quick service got breakfast meal on the app £3.79 good value 👍
Had a makeover with a small serving hatch, waited 5 minutes for someone to serve me but ended up using the machine as there was no one there!
Orderd online from justeat it didnt turn up so i phoned the mangerger . very friendly asked for me to come in to pick my food up myself and gave me free food for the mess up . food was freshly made 10/10 👌
For fast food, it's very slow. Same as all Mcdonalds nowadays. Shame how they prioritize the just eat orders rather than the in store orders. Pure greed.
Only halal is fish meals. Staff members are not sure about halal food and have no idea. Friendly and cordial staff but need more technical know how of the food that's been served. Customer Wifi doesn't work very well inside some seating areas.
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