Visited today and spent £49 to feed 3 people. (2 adults 1 child).
Salad bar had no pasta and no olives. For a Sunday it was very quiet so we were seated very quickly.
We were told we had to scan a QR code on the table to order food. This took far too long, and I wasn't happy although the member of staff did say she would take our order manually if we experienced any problems.
She came over twice and didn't take our order manually - however she was very pleasant.
The food was very good. The kids meal deal is good value. Other than that won't be returning as its far too expensive for what you get and I prefer human to human service.
We went to pizza hut after the visiting bingo. We were welcomed by the manager, he informed us that if we had compare the market insurance, we could have buy one get one free. We both had a stuffed crust pizza and an unlimited drink. The bill was just over £25. Can't complain at that. Great service
- Pleasant and friendly staff
- Staff serving with a smile
- An overall pleasant visit
- Food was tasty, cooked well and plenty of choice / options to choose from on the menu
- Staff were knowledgable when asking questions
- Staff ensured customers were happy with their food and visit
- Staff going above and beyond for customers
- Restaurant was clean and tidy
- Instructed to order via app which was easy to use and navigate and it was user friendly
- A wide choice of menu / drink options
- Kids meal were price appropriate and value for money
- Ice cream factory was a bonus to a fantastic lunch
- Lovely atmosphere inside the restaurant
- Buffet was well stocked with a variety of pizzas
- Would definitely recommend this Pizza Hut and would 100% visit again
Great food, great atmosphere, quick order to meal speed what could go wrong. I really need to shout out the staff who were attentive l, funny and helped make anything awkward (mostly caused by mishearing) a great time and experience
Daily offers were good value. Bottomless drinks were very useful.
Sauces on salad bar need labels.
Staff were friendly and attentive.
Mobile ordering was really good and easy to use. Staff were lovely and the food, as always was delicious. Really enjoyable experience for the whole family.
Pizza Hut’s buffet was very good. Chris asked what we wanted and kept it topped up. Also a lovely guy to chat to.
Pizza hut got what was expected staff very friendly had the buffet option little bit of a poor selection pasta and salad was good. Clean n tidy inside free parking as well
Good quality, waiting time, staff friendliness, location and atmosphere! Myself and my partner have both not been to Pizza Hut since we were kids but due to the location of the Hartlepool restaurant (right next to the cinema) and us being hungry we decided to go in and; loved it! It was sad to see it not as busy as we remember but it was a Monday night, we also both work in a restaurant near Hartlepool and know how important customer feedback is so we would like it to be noted that we had a great time and will definitely be back!
Great food great service Chris the Manager was very friendly.
Really friendly staff. Sadly the pizza wasn't as good as my memory of them from years ago. Nothing nasty just a bit bland
Family lunch great service, proffesional staff, nice food, Chris was very welcoming.
We were seated straight away and were told about all the deals. The customer service was excellent. The place was really clean and well kept. The food came quickly and was really tasty.
Buffet is great price at £6.99.when this place gets a few people in it can be a bit of a stampede when they bring fresh pizza out.need to bring them out quicker save people queuing,starring at empty pizza plates.
Great choice of pizzas, one customized for a child. Plenty of fresh salad, I've cream factory great. Friendly and efficient staff
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