Stayed here on Friday 21st and Saturday 22nd April 2017.
It's a beautiful grand hotel that's a little past it's hey-day with numerous signs of age etc but, in my opinion it adds to the character of the place. It's conveniently located such that it was a short walk to everywhere we visited whilst in Hartlepool.
The room (316) wasn't entirely without fault (the leather sofa is definitely overdue being replaced) but that overall it was of a high quality, it was a very comfortable stay and the service from staff was superb.
I'd definitely recommend this place to others and I'd definitely stay here again if/when I'm in the area.
I had my wedding here on Saturday and we couldn't have been happier, the meal during the day was outstanding and the staff were amazing. We needed more chairs on the night and the staff were so accommodating they even added an extra table, nothing was a problem for them. Me and my husband would definitely recommend having your wedding here if you are planning, everything was perfect.
The staff at the grand hotel were very good to us wen we stayed there after we had a funeral there they really did look after us and I'd recommend anyone to visit or stay there a night or too really helpful and kind ppl
They have tastes food and good prices on drinks we stayed there a few times now and will.di again my husband and I had our wedding reception there in 2010 and it was the best day ever we were well looked after couldn't have asked for a better day Linda the barmaid got me to the church on time as I was let down by a horse and carriage like I say don't take my word for it just try it for your self it's worth every penny spent and every moment u spend there
I had my wedding here on Saturday... couldn’t thank yous enough for everything the day was absolutely beautiful.. all staff was so friendly and helpfull from start to finish x
We had our wedding day and night here and can't thank the staff enough. From booking our wedding to the final day they were all brilliant friendly and helpful. The food was delicious the setting up of rooms was swapped round with no hassle to the guests or us fantastic day thank you xx
We got married here October 6th and can easily say it was the best decision we have made!! Kelly was amazing, she made sure we were well looked after from arrival the day before until check out. The staff at The Grand did a fantastic job throughout the whole day/night, even with little hooligan kids (what is up with kids turning into wild savages at formal events)? As for the meal, what can i say other than perfect! Every person we spoke to raved about the food day and night, could not fault it at all. I would recommend this venue to anyone thinking about getting married. It was just PERFECT. Just another thank you to Kelly who went above and beyond to make our day run smoothly even with the cake drama. Look forward to our return for our anniversary
Had our wedding here a few weeks ago, was absolutely amazing, the great room looked beautiful and Kelly and her team are fabulous and look after every last detail for you as well as being there 24/7 for help advice and questions you may have. Honestly cannot recommend enough all our guests commented on the amazing food and attentive staff. Thanks again xxxxx
We looked for a gluten free restaurant and MM came through for us! The food came earlier than expected and was very tasty. My vindaloo started medium and ended up explosive, as a hot curry lover would expect.
Excellent food. You can tell the quality of the prep and cooking because there is little fat seen in the serving bowl and I digested the meal without the usual repetitive taste hours later. The staff are very friendly without being over the top. Excellent decor in tune with a modern Indian restaurant. Well done.
Very Very nice food! best Indian in town in my opinion. The food is lovely the staff are always very friendly and helpful with advice when choosing food, the place is kept spotless and very welcoming when you enter. Food prices reasonable but they have happy hour and over summer they did a 50% off food bill so was no reason not to go. Food even nice if you get a takeaway definitely recommend eating here!
We were waiting for this ti reopen for quite a while as we have been struggling to find a decent Indian restaurant in 'The North' since moving from 'The South'. The meal is fantastic, staff friendly and professional and we are very happy that we found our new favourite Indian place in this area. Definitely recommended, very delightful restaurant. Please keep the standard in the future.
Beautiful food. Reasonably priced & staff very friendly. My first time here & definitely won't be my last.
Great food and service. Arrived late and they accommodated me with same great menu and food for take away. Hotel bar was able to supply cutlery and I was able to enjoy the curry from the comfort of my hotel room. Very friendly staff went an extra mile on this occasion — thank you! 10/10.
Very nice food friendly staff and good price. Nice atmosphere.
Absolutely stunning food served piping hot if there is anything not on the menu they will try and accommodate you. Honestly should give it a try. The staff are friendly whilst remaining professional Well done Mumbai
Fantastic food been coming since it first opened and before that their other restaurant at haswell plough . Great service and nothing is a problem . Go out of their way to make a great dinning experience. Would recommend to anyone .
exellent service, fantastic food, we will be back soon..
Fantastic place to eat, staff are all friendly and it is a nice place (decorative) food is 100% red hot and tasteful, too much had to put some in a doggy bag to take home
Second time I've been here, first time, I left thinking it was amazing, top quality food and service, no idea what I ordered, I just pick something that catches my eye at the time, this time, even better, still no idea what I ordered 😂, but it was outstanding
Highly recommend, definitely up there with my favourite restaurant
My wife and I visited yesterday. Can't get passed the Lamb chilli massala. Always get extra garlic in it. The best curry I've ever tasted. Wife had Sri Lanka chicken and loved it. Lovely place with lovely people.
Great restaurant with lots of Indian food selections on its menu, very nice food and a always delivered in a nice and timely manner by lovely friendly waiters and waitresses, also sells a nice selection of beverages aswell as soft and hot drinks whichever you would prefare
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