I enjoyed the tranquility, the coffee full of authentic flavour, and the luxurious cake, and the lady was very nice to deal with
It's a rare find. Amazing cakes. Especially the mango and passion fruit. Better than cake box, nirala, nafees and other known brands I have had before. Customer service is amazing as well. Thanks to Maryam at harrow branch for helping to choose the right one. Nice branch.
Dear Aayushi,
I was very impressed with your excellent customer service, knowledge, and helpfulness. Thank you for making my experience so positive. I will definitely be coming back again soon.
Very limited version cake without jam and definitely best delicious cake ever. 3 Branch in entire greater London and we visit the one in lakeside shopping centre. Excellent customer service and lovely seating area look like a show room . Order 2 birthday cake and we just had rainbow cake which just amazing and so testy .
Highly recommended for jam free cake lover like us 😋
Very nice and friendly staff , Mariam has approached us very kindly and made sure we are ok and satisfied with the products. I recommend it 👌
Served by a lovely helpful lady called Mariam the Wealdstone Branch. She was fantastic! Great cakes …… not my first purchase! Would highly recommend.
Love this cake shop and the people who work in it! They’re always so friendly and the cakes are delicious. Maryam served me and she was awesome! I bought a Mango and Passionfruit 8” and a Rose and Pistachio 8” and a bunch of slices for a work event. Everyone loved them! The Harrow and Wealdstone branch is just awesome! Thank you, Heriots!
I recently visted this outlet experiencd outstanding customer service by Aayushi. I Had come to have coffee her expertise resulted me for buying a cake and I would recommend everyone to visit this place at least once.
Tried mango passion cake - its the best, something you wont find else where. Perfect balance of sweetness and excellent moist sponge! Not going back to any other place for my celebration cakes!!
Iced caramel was so delicious made by Aayushi that I have referred my friends to try it. And the customer service she provided was amazing.
Stafni was very helpful and showed me around the selection of cakes. She was very friendly and kind. The cakes were packed very well and Heriot Cakes is a very prestigious cake shop.
Maryam is very helpfull and nice person! Thanks!
The shop was so neat and clean and would like to express appreciation to Aayushi as she made delicious coffee for us . Loved the service!
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